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Caller ID is displayed partially

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zhdlis

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Apr 22, 2016
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Hi,

I have registered Cisco 2921 to 3CX v14 as Bridge slave. When calling from 2921 to 3CX call is successfull but on 3CX client
Caller's Name and Number are displayed partially, "1" instead of "10010".

In INVITE message from Cisco to 3CX:

From: "U M"<sip:[email protected]:5060>
Contact: <sip:[email protected]:5060>

In INVITE message to 3CX client 3CX sends :

Contact: <sip:[email protected]:5060>
From: "1"<[email protected]>

Why 3CX truncates Caller info and how to fix it?

Thanks.
 
Would you be willing to share the whole INVITE message from both the Cisco to the 3CX and from 3CX to the Extension?
 
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