• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Caller ID Name incorrect When transfering call to Cell Phone

Status
Not open for further replies.

srpg

Joined
Nov 16, 2010
Messages
4
Reaction score
0
I've upgraded 3CX from version 8 to Version 9 SP4. With version 8, when I was transfering a call to my cell phone with the away status, the Caller id Name give me the phone number of the caller.

Now with the new version, I see the caller ID Name from the line ( Outbound caller ID of the VOIP Provider port number) as if I'm calling from my 3cx phone system.

If I make the same call to my cell phone from my extension, I see my name as configured in the Outbound caller ID of the extension.

How can I change it for call forwarding as now I only see my main number for all callers.
 
Re: Caller ID Name incorrect When transfering call to Cell P

Hi, i notice you also posted in the other board and this is duplicate.

I have posted there http://www.3cx.com/forums/caller-id-name-incorrect-when-transfering-call-to-cell-phone-17935.html
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,635
Messages
748,994
Members
144,754
Latest member
deanhbs
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.