Caller ID Names

Discussion in '3CX Phone System - General' started by nateb, Nov 12, 2007.

  1. nateb

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    I have a audiocodes mp-118 fxo, grandstream phones.
    Caller ID Phone number shows properly on my phones. The name to whom the number is registered doesn't show.
    I setup wireshark on my 3CX Server, if i capture the packets, I can see the packet actually has the correct information in it, it shows name and phone number, but the name never comes through to the phone. Is this a limitation on the 3CX Software?
    Or has anyone found out how to fix this? Other than adding the number to a phonebook entry on the local phone receiving the call?
     
  2. archie

    archie Well-Known Member
    3CX Support

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    Version 3 (and 3.1) doesn't support caller name, it is implemented in version 4 though.
     
  3. nateb

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    version 4

    If i'm only running 10 extensions, would you recommend upgrading and testing out version 4? Is it stable enough?
     
  4. archie

    archie Well-Known Member
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    Version 4 is stable enough, but I afraid that DB upgrade/import procedures are not so reliable. But if you don't mind manually re-create your settings - it worth to try :) In any case, save your settings to have ability to restore back in the case you don't like V4.
     
  5. nateb

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    Thanks

    I will try it this weekend. Thanks
     

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