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- Feb 17, 2017
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Hi all
We have an extension, which is set to forward calls to a mobile number after 10s when it's status is "available". This extension has a specific DID set as outbound callerid.
When the extension is set to "available", and a forwarded call reaches the mobile, the main number is shown as callerid.
When we set the extension to "away", and configure the "away" status to forward to mobile, the correct outbound callerid is shown.
We tested on both v15.5SP4 and SP5, both on Windows.
Is there a way to show the outbound callerid in both scenario's?
Thanks!
We have an extension, which is set to forward calls to a mobile number after 10s when it's status is "available". This extension has a specific DID set as outbound callerid.
When the extension is set to "available", and a forwarded call reaches the mobile, the main number is shown as callerid.
When we set the extension to "away", and configure the "away" status to forward to mobile, the correct outbound callerid is shown.
We tested on both v15.5SP4 and SP5, both on Windows.
Is there a way to show the outbound callerid in both scenario's?
Thanks!