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Caller ID Unknown/Private Caller

Discussion in '3CX Phone System - General' started by g2computer, Oct 5, 2010.

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  1. g2computer

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    While setting up my 3CX system, I noticed that when I went from not using STUN to using it that I was no longer able to get caller ID on the receving end of the call. Prior to that I would see the phone number I was assigned by my VOIP provider.

    Is it possible to have the CallerID work while using 3CX STUN?
     
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  2. leejor

    leejor Well-Known Member

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    Many of us use STUN and receive caller ID. STUN should not be affecting caller ID as it is simply information sent along with the call. Post a 3Cx log showing a working (caller ID) and non-working with STUN on and off. You might also post a registration with your provider with STUN on and off. X out the first few digits of your public IP.
     
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