Caller Id when forwarding calls

Discussion in '3CX Phone System - General' started by jmatson, Aug 30, 2011.

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  1. jmatson

    jmatson New Member

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    When someone calls and they get forwared to a ext number. the Caller ID is not following them. How can i fix this.
     
  2. willow

    willow Member

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    what type of trunks and equipment are you using? Analog lines and analog gateways do not support this. Also certain sip carriers do not support this. Some carriers will only allow you to send out the caller id of a DID that you own. If you provide more information we can help, or you can contact a Certified reseller to assist you.
     
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  3. jmatson

    jmatson New Member

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    i got it working. i clicked remote party = called
    and changed remote party to origanl caller id to be sent
     
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