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Hello,
I have a 3cx cloud system and have an issue where the forwarding rule is set to forward calls to mobile after 12 seconds. The issue is that when the call gets forwarded to mobile, the caller ID is the trunk CLI. We need this to be the calling party phone number and not the trunk number.
Any help would be appreciated.
Thank you
I have a 3cx cloud system and have an issue where the forwarding rule is set to forward calls to mobile after 12 seconds. The issue is that when the call gets forwarded to mobile, the caller ID is the trunk CLI. We need this to be the calling party phone number and not the trunk number.
Any help would be appreciated.
Thank you