Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Caller ID Whitelist on extensions

Discussion in 'Ideas' started by echoinformatica, Nov 21, 2016.

Caller ID Whitelist on extensions 5 5 1votes
5/5, 1 vote

  1. echoinformatica

    Joined:
    Aug 8, 2016
    Messages:
    6
    Likes Received:
    8
    Hi,

    it would be great to have a function that permit only a specific list of CID to reach an internal extension.
    Many customers want that some people are reachable from all internal extensions and only from specific external callers.

    Thanks.
     
    sexy-trousers likes this.
  2. sexy-trousers

    Joined:
    Feb 12, 2015
    Messages:
    9
    Likes Received:
    1
    Agreed. I think each extension should be able to maintain a whitelist of numbers that should be allowed to ring through to the extension. There should also two other options - 1) If internal/bridged extensions should ring through as normal and 2) what to do with callers not on that whitelist - send them to voicemail, let it ring and not pickup (silently), redirect the call to another number/extension etc.

    TJ