Solved Caller ID

Discussion in '3CX Phone System - General' started by Tarheels, Nov 7, 2017.

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  1. Tarheels

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    How do I get caller id to pass to my app when my extension is called
     
  2. leejor

    leejor Well-Known Member

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    If caller ID is being sent, then it should pass it on automatically. What sort of trunking are you using? If it is via a gateway, then a setting may be incorrect. Have you checked the 3CX Activity Log to confirm that caller ID is actually being sent?
     
  3. Tarheels

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    The caller id is in the call logs and you can see it on the extension just not the app
     
  4. leejor

    leejor Well-Known Member

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    Which App are you using...Android, iPhone...?

    Does caller ID from an internal call show?
     
  5. Tarheels

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    iPhone app. Yes internal calls show the name of the extension calling me
     
  6. leejor

    leejor Well-Known Member

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  7. Tarheels

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    Yes that was the same thing. I shut the app down and restarted it and now it receives the caller id. Thanks for the help
     
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