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Discussion in '3CX Phone System - General' started by Tarheels, Nov 7, 2017.
How do I get caller id to pass to my app when my extension is called
If caller ID is being sent, then it should pass it on automatically. What sort of trunking are you using? If it is via a gateway, then a setting may be incorrect. Have you checked the 3CX Activity Log to confirm that caller ID is actually being sent?
The caller id is in the call logs and you can see it on the extension just not the app
Which App are you using...Android, iPhone...?
Does caller ID from an internal call show?
iPhone app. Yes internal calls show the name of the extension calling me
This is from a loooong time ago. Are you experiencing the same?
Yes that was the same thing. I shut the app down and restarted it and now it receives the caller id. Thanks for the help