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I searched high and low in the forums for an answer to this question, but no luck thus far.
The Caller ID (phone number) appears on our 3CX Assistant screens, but not the "name" of the caller.
It would be great to see the "name" of the caller waiting in a hold queue rather than just their caller ID phone number.
Is this even possible or can only the Caller ID number show in the 3CX Assistant panel?
The Caller ID (phone number) appears on our 3CX Assistant screens, but not the "name" of the caller.
It would be great to see the "name" of the caller waiting in a hold queue rather than just their caller ID phone number.
Is this even possible or can only the Caller ID number show in the 3CX Assistant panel?