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- Feb 28, 2014
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During after hours, we put the on-call tech on transfer to mobile from within 3cx, at todays meeting it was asked if it was possible to have the originating CallerID display on the transferred call on the mobile phone instead of ours. I am unsure if this is possible since it is our DID calling the mobile ...
So Person calls us, hits 3cx, 3cx sends to on call techs mobile, mobile will show office phone number calling.
Would like to know if that can be changed to originating caller ID as the number shown calling.
Why? They are not intelligent enough to operate the 3cx App, and want to be able to tell someone they will call them back, and keep assuming they will have caller ID to be able to call that number back without writing it down -_-;
So Person calls us, hits 3cx, 3cx sends to on call techs mobile, mobile will show office phone number calling.
Would like to know if that can be changed to originating caller ID as the number shown calling.
Why? They are not intelligent enough to operate the 3cx App, and want to be able to tell someone they will call them back, and keep assuming they will have caller ID to be able to call that number back without writing it down -_-;