Callers get busy signal Nexvortex voip 3cx v10

Discussion in '3CX Phone System - General' started by Cynthia Slade, Jun 29, 2012.

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  1. Cynthia Slade

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    15:00:04.004|.\Authorization.cpp(1024)|Error1||evt::CheckIfAuthIsRequired::not_handled:[CM302001]: Authorization system can not identify source of: SipReq: INVITE 8888888888@10.1.0.10 tid=6675.a0d17776.0 cseq=INVITE contact=qz7735pGHM@50.78.196.109:5060 / 2 from(wire)<br>
    15:00:04.004|.\Authorization.cpp(1028)|Log2||evt::CheckIfAuthIsRequired::not_handled:[CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    Just started this installation and when I call it rings several times and then I get a busy signal. HELP???

    INVITE sip:8888888888@10.1.0.10 SIP/2.0
    Via: SIP/2.0/UDP xx.xxx.xxx.xx:5060;branch=z9hG4bK6675.a0d17776.0
    Via: SIP/2.0/UDP 192.168.0.100:5060;received=50.78.196.109;branch=z9hG4bK-d8754z-6229ff56b93ab543-1---d8754z-;rport=5060
    Max-Forwards: 16
    Record-Route: <sip:phonenumber1@xx.xxx.xx.xxx:5060;nat=yes;ftag=426f353a;lr=on>
    Contact: <sip:qz7735pGHM@xx.xx.xx.xx:5060>
    To: <sip:666666666@xx.xxx.xx.xx:5060>
    From: "Cindy Slade"<sip:33333333@xx.xx.xx.xx:5060>;tag=426f353a
    Call-ID: YTU5MDhlNDdjY2MwY2Y1ZmZhMzMyNjJkNTRmYjRmZTY.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Supported: replaces
    User-Agent: 3CXPhoneSystem 10.0.23053.0
    Content-Length: 0
    Remote-Party-ID: <sip:444444444@nexvortex.com>;party=calling;screen=no;privacy=off
     
  2. Cynthia Slade

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    Issue seems to be solved - it was a setting at nexvortex that needed to be configured differently.
     
  3. craigreilly

    craigreilly Well-Known Member

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    Interesting... I haven't had any issues with my Nex line...
    Can you tell me what they did incase I ever run into this?
     
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