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- Feb 22, 2010
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I've got an app that's supposed to record call data and transfer it to our helpdesk system
The (simplified) callflow itself looks like this:
Set Start Time (variable NOW()) =>
Transfer call to destination (via "Bridge" mode to an external number) =>
Set End Time (variable now())
Write Start Time, End Time and call info to text file.
Run Web Interaction (send Start Time, End Time and call info to external PHP script via POST)
Both the web interaction and file management component fire as soon as the bridge transfer goes though and the destination picks up.
Is there any way to hold the execution of the rest of the callflow until the call disconnects (either by the local extension or destination end)?
The (simplified) callflow itself looks like this:
Set Start Time (variable NOW()) =>
Transfer call to destination (via "Bridge" mode to an external number) =>
Set End Time (variable now())
Write Start Time, End Time and call info to text file.
Run Web Interaction (send Start Time, End Time and call info to external PHP script via POST)
Both the web interaction and file management component fire as soon as the bridge transfer goes though and the destination picks up.
Is there any way to hold the execution of the rest of the callflow until the call disconnects (either by the local extension or destination end)?