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Dear professionals and forum users,
I have a relatively big problem. I have a callhistory.log file which includes all calls from 2008 to 2010. The installed 3CX version in 2010 was 6.1. Maybe this is also logfile from a previous version, wich I updated in 2008 or 2009?
Now I need an evaluation of an extension of the period of 2009 and I can´t get the file imported. Intermediate I set up a new XP system fitted with a 3CX 7.1 (incl. The Call Reporter and Updater).
This breaks with the following error message (sorry the lines are translated from germany to english):
10: 22: 04,343 | Err (01) | Fewer values in line, is this a correct version callhistory.log file?
10: 22: 04,343 | Exc (03) | System.IndexOutOfRangeException: Index was outside of the array.
at CallHistoryUpdater.CallLogParser3.ParseLine (String ln)
10: 22: 04,343 | Err (01) | Extended Exception Info: Void ParseLine (System.String): 0
I have researched and tried to perform the import into the 6.1, but that does not work because it had not yet been implemented, the evaluation with Callhistoryupdater. In any case, I hardly find something on the internet and need urgent help.
Below is the first 20 lines of the log files:
4,13:37:05.421 17/10/2008,1f32872ce9326e14,171,
1,13:37:05.578 17/10/2008,1f32872ce9326e14,171,163
3,13:37:05.593 17/10/2008,1f32872ce9326e14,171,
6,13:37:05.593 17/10/2008,1f32872ce9326e14,,
1,13:37:44.500 17/10/2008,9018260382601111,171,163
3,13:37:44.500 17/10/2008,9018260382601111,171,
3,13:37:44.500 17/10/2008,9018260382601111,163,
2,13:37:49.203 17/10/2008,9018260382601111,171,163
4,13:38:13.406 17/10/2008,9018260382601111,163,
4,13:38:13.406 17/10/2008,9018260382601111,171,
6,13:38:13.531 17/10/2008,9018260382601111,,
1,13:41:41.656 17/10/2008,260b4f4be16d3b18,171,164
3,13:41:41.656 17/10/2008,260b4f4be16d3b18,171,
9,13:41:41.656 17/10/2008,260b4f4be16d3b18,164,
4,13:41:41.687 17/10/2008,260b4f4be16d3b18,171,
6,13:41:41.703 17/10/2008,260b4f4be16d3b18,,
1,13:43:23.203 17/10/2008,5d2a703905674d46,171,36710166
3,13:43:23.203 17/10/2008,5d2a703905674d46,171,
3,13:43:23.421 17/10/2008,5d2a703905674d46,10003,03036710166
Thanks a lot for help !!
Regards Frank
I have a relatively big problem. I have a callhistory.log file which includes all calls from 2008 to 2010. The installed 3CX version in 2010 was 6.1. Maybe this is also logfile from a previous version, wich I updated in 2008 or 2009?
Now I need an evaluation of an extension of the period of 2009 and I can´t get the file imported. Intermediate I set up a new XP system fitted with a 3CX 7.1 (incl. The Call Reporter and Updater).
This breaks with the following error message (sorry the lines are translated from germany to english):
10: 22: 04,343 | Err (01) | Fewer values in line, is this a correct version callhistory.log file?
10: 22: 04,343 | Exc (03) | System.IndexOutOfRangeException: Index was outside of the array.
at CallHistoryUpdater.CallLogParser3.ParseLine (String ln)
10: 22: 04,343 | Err (01) | Extended Exception Info: Void ParseLine (System.String): 0
I have researched and tried to perform the import into the 6.1, but that does not work because it had not yet been implemented, the evaluation with Callhistoryupdater. In any case, I hardly find something on the internet and need urgent help.
Below is the first 20 lines of the log files:
4,13:37:05.421 17/10/2008,1f32872ce9326e14,171,
1,13:37:05.578 17/10/2008,1f32872ce9326e14,171,163
3,13:37:05.593 17/10/2008,1f32872ce9326e14,171,
6,13:37:05.593 17/10/2008,1f32872ce9326e14,,
1,13:37:44.500 17/10/2008,9018260382601111,171,163
3,13:37:44.500 17/10/2008,9018260382601111,171,
3,13:37:44.500 17/10/2008,9018260382601111,163,
2,13:37:49.203 17/10/2008,9018260382601111,171,163
4,13:38:13.406 17/10/2008,9018260382601111,163,
4,13:38:13.406 17/10/2008,9018260382601111,171,
6,13:38:13.531 17/10/2008,9018260382601111,,
1,13:41:41.656 17/10/2008,260b4f4be16d3b18,171,164
3,13:41:41.656 17/10/2008,260b4f4be16d3b18,171,
9,13:41:41.656 17/10/2008,260b4f4be16d3b18,164,
4,13:41:41.687 17/10/2008,260b4f4be16d3b18,171,
6,13:41:41.703 17/10/2008,260b4f4be16d3b18,,
1,13:43:23.203 17/10/2008,5d2a703905674d46,171,36710166
3,13:43:23.203 17/10/2008,5d2a703905674d46,171,
3,13:43:23.421 17/10/2008,5d2a703905674d46,10003,03036710166
Thanks a lot for help !!
Regards Frank