- Joined
- Feb 2, 2018
- Messages
- 14
- Reaction score
- 0
Hi,
I need to call to a mobile number every time that someone enters one option of the IVR.
What I did is I created an extension and I set that if that extension is not available call directly to the mobile number (this person will never use Internet, so the call always will go to the mobile).
When I call to this person's extension directly the call goes through, BUT when I add this extension to a Ring Group, the mobile never receives the incoming call.
What I basically need is to call to a device (connected to the internet) and to a mobile simultaneously so either person can take the call. How can I set it up in that way?
Thanks
I need to call to a mobile number every time that someone enters one option of the IVR.
What I did is I created an extension and I set that if that extension is not available call directly to the mobile number (this person will never use Internet, so the call always will go to the mobile).
When I call to this person's extension directly the call goes through, BUT when I add this extension to a Ring Group, the mobile never receives the incoming call.
What I basically need is to call to a device (connected to the internet) and to a mobile simultaneously so either person can take the call. How can I set it up in that way?
Thanks