Calling from a virtual extention

Discussion in '3CX Phone System - General' started by KenC, Oct 5, 2012.

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  1. KenC

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    I've got an extension defined that has no phone. I use MYPHONE to listen to messages left at this extension's mailbox.
    When I try to make an outside call from MYPHONE logged onto this extension, it says I can't since it isn't registered.

    Is there a way to route the call from this (virtual) extension through a real extension? Or to make an outside call from MYPHONE through the pbx -> gateway -> pots line?

    Thank you
     
  2. paul1

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    In the "Settings -> Preferences -> Dialing" section of MyPhone you have some options:

    1. You could launch 3CXPhone on the local PC to place the call. I suppose the 3CXPhone could be provisioned for any extension you wish.

    2. You could trigger the call on a desk phone using a specific URL. (If your phone supports this.)

    Paul
     
  3. lneblett

    lneblett Well-Known Member

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    Ken -

    I think we answered this in your earlier post regarding the same issue. Simply put, there is no way to make a call without having a real interface of some type - be it a softphone, an IP phone, etc.
     
  4. KenC

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    Thanks to everyone.
     
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