Calling local extension

Discussion in 'Windows' started by Ben, May 8, 2008.

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  1. Ben

    Ben

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    Hi,


    I am trying call to an extension in our local phone system, but it always connectes to the main line instead of extension. Can anybody help me.


    as in the below logs I tried to call to extension 333 (not pbx extension) but instead it called the main line.

    IP(s) added:[152.16.0.144]
    16:31:24.065 CallCtrl::eek:nLegConnected [CM503007]: Call(1): Device joined: sip:***@152.16.0.45:5060
    16:31:23.971 CallCtrl::eek:nLegConnected [CM503007]: Call(1): Device joined: sip:500@152.16.0.144:5070
    16:31:23.956 Line::printEndpointInfo [CM505003]: Provider:[CIC] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:152.16.0.144:5060]
    16:31:23.721 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(1): Calling: VoIPline:10000@[Dev:sip:***@152.16.0.45:5060]
    16:31:23.565 CallCtrl::eek:nIncomingCall [CM503001]: Call(1): Incoming call from Ext.500 to [sip:333@152.16.0.144:5060]


    Thanks
    Ben
     
  2. mutti_wilson

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    So you have 2 phone systems and you want to make them talk to each other? What does the "non-PBX" system consist of?
     
  3. coelhopsi

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    Is this only happening when you're using the 3CX VoIP Client? I ask it because you've posted this topic on the 3CX Softphone category... just would like to determine if it's related to the client or the server.
     
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