Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Calls declined from iOS/Android are dropped

Discussion in '3CX Phone System - General' started by brian-le, Nov 30, 2017.

Thread Status:
Not open for further replies.
  1. brian-le

    Joined:
    Sep 8, 2016
    Messages:
    17
    Likes Received:
    2
    When a call is declined from iOS or Android app, the caller sometimes hears "Cancelled" and the call is dropped. 2 out of 10 test calls did this and only on calls to DID. Confirmed on multiple extensions.

    Looks similar to this thread but it is locked.
    https://www.3cx.com/community/threads/ios-app-decline-call-no-voicemail.45673/page-2

    I'm on 15.5 SP1 with current app versions as of this posting.

    Has this issue been fixed?
     
Thread Status:
Not open for further replies.