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Calls ended before haningup

Discussion in 'Windows' started by Dashti, Oct 23, 2008.

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  1. Dashti

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    hallo everyone
    i searched every where but i didnt find my answer,
    we are testing 3cx, at this moment we have trailer version, everthing doing it fine, but we can call for -/+ 32 sec, after that it ( ecx voip client and spa901) ending the call withoud any reason
    can someone tell me what is wrong with systeem

    04:06:47.638 Call::Terminate [CM503008]: Call(71): Call is terminated
    04:06:47.638 Call::Terminate [CM503008]: Call(71): Call is terminated
    04:06:47.638 Call::Terminate [CM503008]: Call(71): Call is terminated
    04:06:47.638 InviteADS::eek:nAckNotReceived [CM503019]: Call(71): ACK is not received
    04:06:15.544 CallCtrl::eek:nLegConnected [CM503007]: Call(71): Device joined: sip:3111@sip.12connect.com:5060
    04:06:15.544 CallCtrl::eek:nLegConnected [CM503007]: Call(71): Device joined: sip:100@94.209.58.141:5070;rinstance=8206353cb33a4420
    04:06:10.028 Line::printEndpointInfo [CM505003]: Provider:[12Connect ] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhoneSystem 6.1.1787.0] Transport: [sip:192.168.1.45:5060]

    04:06:10.028 CallCtrl::eek:nAnsweredCall [CM503002]: Call(71): Alerting sip:3111@sip.12connect.com:5060
    04:06:04.872 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(71): Calling: VoIPline:*********@(Ln.52013494@12Connect )@[Dev:sip:3111@sip.12connect.com:5060]

    04:06:04.763 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:*************@ip:5060]
    04:06:04.669 Extension::printEndpointInfo [CM505001]: Ext.100: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:192.168.1.45:5060]

    04:06:04.638 CallCtrl::eek:nIncomingCall [CM503001]: Call(71): Incoming call from Ext.100 to [sip:*********@178.127.117.12:5060]
    04:04:57.247 ClientRegs::eek:nSuccess [CM504004]: Registration succeeded for: 52013494@12Connect
    04:04:57.059 ClientRegs::Register [CM504003]: Sent registration request for 52013494@12Connect
    04:04:26.388 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 52013494@12Connect is scheduled in 5 minute
    04:04:26.388 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 52013494@12Connect; Cause: 404 Not found; from IP:217.148.168.200:5060

    04:04:26.341 ClientRegs::Register [CM504003]: Sent registration request for 52013494@12Connect
    04:02:54.075 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:100@94.209.58.141:5070;rinstance=8206353cb33a4420/100]
     
  2. zedatel

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    Hi Dashti,

    I was wondering if you found a solution for this problem? I'm experiencing the same problem. Also with 12connect.
     
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  3. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi, Dashti

    This seems to be the problem and, if I remember, this issue has been reported several times on this forum related to various VOIP Providers.
    I suggest you to post this issue on the "3CX Phone System" section (http://www.3cx.com/forums/3cx-phone-system-general-community-led-no-tech-support-1/) since there are more people familiar with Voip Providers than here (me I'm not able to provide you a good answer).

    Best regards
    vali
     
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  4. zedatel

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    I found the solution to my own problem:

    The settings need to be changed for my extensions to:

    Extension settings --> other --> disable "support Re-invite"

    This needs to be done for all extensions, that did the trick.
     
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