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Calls Forwarded to SOME cell phones hang up when answered

Discussion in '3CX Phone System - General' started by mantalope, Oct 28, 2014.

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  1. mantalope

    Joined:
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    We are seeing some connection problems when transferring calls to some cell phones (but not all).

    This problem is occurring on a few of our extensions and just starting happening recently. One extension on which this is occurring has been in service and working correctly for several years before this problem began.

    I have set up a test extension to forward calls to a cell phone. It has been tested with two different cell numbers with different area codes: 585 and 267 (both Verizon). Calls from within the company (local and external extensions) forward properly to both cell phones. Calls originating from outside the company work for one cell phone perfectly, but are disconnected on the other cell phone when the user tries to answer the call (the cell phone rings and a caller ID is displayed). When this fails, the originating caller here's two beeps (busy signal). This action is repeatable.

    Here is the verbose server activity for the FAILED call.
    Code:
    28-Oct-2014 15:32:13.100   L:935.1[Line:10002<<585755XXXX]: Terminating targets, reason:
    28-Oct-2014 15:32:13.100   Leg L:935.1[Line:10002<<585755XXXX] is terminated: Cause: BYE from PBX
    28-Oct-2014 15:32:13.100   L:935.1[Line:10002<<585755XXXX] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=21698d0be735ac7c Call-ID=BW193141133281014-919468352@64.198.149.134:
    BYE sip:585755XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-21698d0be735ac7c-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:585282XXXX@192.168.4.3:5060>
    To: "WIRELESS CALLER"<sip:585755XXXX@10.250.0.5;user=phone;bwwest=BWWESTSIGIS-pv2hkcd7acl3b>;tag=735705891-1414524701133-
    From: "585282XXXX 585282XXXX"<sip:585282XXXX@192.168.4.3;rinstance=f67286a77e8455a0;4303217is=4303217is-uikvlmeo6jgp7>;tag=e02f690d
    Call-ID: BW193141133281014-919468352@64.198.149.134
    CSeq: 2 BYE
    Content-Length: 0
    28-Oct-2014 15:32:13.100   [CM503008]: Call(C:935): Call is terminated
    28-Oct-2014 15:32:13.100   L:935.1[Line:10002<<585755XXXX]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    28-Oct-2014 15:32:13.097   Blocking refers for the Call(C:935)
    28-Oct-2014 15:32:13.097   Call(C:935) is terminated
    28-Oct-2014 15:32:13.097   L:935.2[Ivr]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
    28-Oct-2014 15:32:13.097   Leg L:935.2[Ivr] is terminated: Cause: BYE from 127.0.0.1:40600
    28-Oct-2014 15:32:13.094   L:935.2[Ivr] got Terminated Recv Req BYE from 127.0.0.1:40600 tid=9f45824f176e4f63 Call-ID=YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.:
    BYE sip:585755XXXX@127.0.0.1:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-9f45824f176e4f63-1---d8754z-;rport=40600
    Max-Forwards: 70
    Contact: <sip:950@127.0.0.1:40600;rinstance=26eee766e18688a6>
    To: "WIRELESS CALLER"<sip:585755XXXX@127.0.0.1:5060;nf=e>;tag=6025513b
    From: <sip:950@127.0.0.1:5060>;tag=152bf23d
    Call-ID: YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.
    CSeq: 5 BYE
    User-Agent: 3CX IVR
    Reason: SIP;description="User Hung Up"
    Content-Length: 0
    28-Oct-2014 15:32:13.094   L:935.2[Ivr] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=9f45824f176e4f63 Call-ID=YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-9f45824f176e4f63-1---d8754z-;rport=40600
    Contact: <sip:585755XXXX@127.0.0.1:5060>
    To: "WIRELESS CALLER"<sip:585755XXXX@127.0.0.1:5060;nf=e>;tag=6025513b
    From: <sip:950@127.0.0.1:5060>;tag=152bf23d
    Call-ID: YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.
    CSeq: 5 BYE
    Content-Length: 0
    28-Oct-2014 15:32:13.067   L:935.4[Line:10002>>1267872XXXX]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
    28-Oct-2014 15:32:13.067   Leg L:935.4[Line:10002>>1267872XXXX] is terminated: Cause: BYE from 10.250.0.5:5060
    28-Oct-2014 15:32:13.062   L:935.4[Line:10002>>1267872XXXX] got Terminated Recv Req BYE from 10.250.0.5:5060 tid=rsc8vq30bgg0t0toc090sdcp782c3.1 Call-ID=ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.:
    BYE sip:585282XXXX@192.168.4.3:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.250.0.5:5060;branch=z9hG4bKrsc8vq30bgg0t0toc090sdcp782c3.1
    Max-Forwards: 47
    To: "WIRELESS CALLER"<sip:585282XXXX@192.168.4.3:5060>;tag=81460101
    From: <sip:1267872XXXX@10.250.0.5:5060>;tag=1823528656-1414524720059
    Call-ID: ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.
    CSeq: 740238552 BYE
    Content-Length: 0
    28-Oct-2014 15:32:13.062   L:935.4[Line:10002>>1267872XXXX] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=rsc8vq30bgg0t0toc090sdcp782c3.1 Call-ID=ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.250.0.5:5060;branch=z9hG4bKrsc8vq30bgg0t0toc090sdcp782c3.1
    Contact: <sip:585598XXXX@192.168.4.3:5060>
    To: "WIRELESS CALLER"<sip:585282XXXX@192.168.4.3:5060>;tag=81460101
    From: <sip:1267872XXXX@10.250.0.5:5060>;tag=1823528656-1414524720059
    Call-ID: ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.
    CSeq: 740238552 BYE
    Content-Length: 0
    28-Oct-2014 15:32:12.881   [CM503007]: Call(C:935): Line:10002>>1267872XXXX has joined, contact <sip:585598XXXX@10.250.0.5:5060>
    28-Oct-2014 15:32:12.879   L:935.4[Line:10002>>1267872XXXX] Sending: OnSendReq Send Req ACK from 0.0.0.0:0 tid=5d2db31b1b452953 Call-ID=ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.:
    ACK sip:1267872XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-5d2db31b1b452953-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:585598XXXX@192.168.4.3:5060>
    To: <sip:1267872XXXX@10.250.0.5:5060>;tag=1823528656-1414524720059
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=81460101
    Call-ID: ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.
    CSeq: 1 ACK
    Content-Type: application/sdp
    Content-Length: 127
    
    v=0
    o=3cxPS 185270796288 256641073153 IN IP4 192.168.4.3
    s=3cxPS Audio call
    c=IN IP4 192.168.4.3
    t=0 0
    m=audio 0 RTP/AVP
    28-Oct-2014 15:32:12.877   L:935.1[Line:10002<<585755XXXX]: Terminating targets, reason: SIP ;cause=200 ;text="Call completed elsewhere"
    28-Oct-2014 15:32:12.877   L:935.4[Line:10002>>1267872XXXX] has joined to L:935.1[Line:10002<<585755XXXX]
    28-Oct-2014 15:32:12.877   Session 762381 of leg L:935.4[Line:10002>>1267872XXXX] is connected
    28-Oct-2014 15:32:12.877   L:935.4[Line:10002>>1267872XXXX] got Connected.UAC Recv 200/INVITE from 10.250.0.5:5060 tid=4063f172d4285d0b Call-ID=ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.4.3:5060;branch=z9hG4bK-d8754z-4063f172d4285d0b-1---d8754z-;rport
    Contact: <sip:1267872XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9>
    To: <sip:1267872XXXX@10.250.0.5:5060>;tag=1823528656-1414524720059
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=81460101
    Call-ID: ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.
    CSeq: 1 INVITE
    Accept: application/media_control+xml, application/sdp
    Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
    Content-Type: application/sdp
    Supported: timer
    Content-Length: 243
    Remote-Party-ID: <sip:1267872XXXX@64.198.149.134;user=phone>;screen=yes;party=called;privacy=off;id-type=subscriber
    
    v=0
    o=- 2578884231 1 IN IP4 10.250.0.5
    s=-
    c=IN IP4 10.250.0.5
    t=0 0
    a=sendrecv
    m=audio 20032 RTP/AVP 0 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=silenceSupp:off - - - -
    a=ptime:20
    a=maxptime:30
    28-Oct-2014 15:32:12.877   Remote SDP is set for leg L:935.4[Line:10002>>1267872XXXX]
    28-Oct-2014 15:32:12.877   Offer SDP arrived on Leg L:935.4[Line:10002>>1267872XXXX];
    OnOffer Recv 200/INVITE from 10.250.0.5:5060 tid=4063f172d4285d0b Call-ID=ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.4.3:5060;branch=z9hG4bK-d8754z-4063f172d4285d0b-1---d8754z-;rport
    Contact: <sip:1267872XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9>
    To: <sip:1267872XXXX@10.250.0.5:5060>;tag=1823528656-1414524720059
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=81460101
    Call-ID: ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.
    CSeq: 1 INVITE
    Accept: application/media_control+xml, application/sdp
    Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
    Content-Type: application/sdp
    Supported: timer
    Content-Length: 243
    Remote-Party-ID: <sip:1267872XXXX@64.198.149.134;user=phone>;screen=yes;party=called;privacy=off;id-type=subscriber
    
    v=0
    o=- 2578884231 1 IN IP4 10.250.0.5
    s=-
    c=IN IP4 10.250.0.5
    t=0 0
    a=sendrecv
    m=audio 20032 RTP/AVP 0 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=silenceSupp:off - - - -
    a=ptime:20
    a=maxptime:30
    28-Oct-2014 15:31:59.284   Provisional response arrived for session 762381 of Leg L:935.4[Line:10002>>1267872XXXX]
    28-Oct-2014 15:31:59.284   L:935.4[Line:10002>>1267872XXXX] got Provisional Recv 180/INVITE from 10.250.0.5:5060 tid=4063f172d4285d0b Call-ID=ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.4.3:5060;branch=z9hG4bK-d8754z-4063f172d4285d0b-1---d8754z-;rport
    Contact: <sip:1267872XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9>
    To: <sip:1267872XXXX@10.250.0.5:5060>;tag=1823528656-1414524720059
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=81460101
    Call-ID: ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.
    CSeq: 1 INVITE
    Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
    Supported: timer
    Content-Length: 0
    Remote-Party-ID: <sip:1267872XXXX@64.198.149.134;user=phone>;screen=yes;party=called;privacy=off;id-type=subscriber
    28-Oct-2014 15:31:59.284   [CM503002]: Call(C:935): Alerting Line:10002>>1267872XXXX by contact <sip:585598XXXX@10.250.0.5:5060>
    28-Oct-2014 15:31:59.282   UacSession 762381 has formed leg L:935.4[Line:10002>>1267872XXXX]
    28-Oct-2014 15:31:56.774   L:935.3[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
    28-Oct-2014 15:31:56.774   Leg L:935.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 24.XXX.XXX.XXX:5077
    28-Oct-2014 15:31:56.770   L:935.3[Extn] got Terminated Recv 487/INVITE from 24.XXX.XXX.XXX:5077 tid=d6093a691045bb38 Call-ID=YzJkODZiYTIyYTI5NDEwMWY2NzhmNGYyZmI5MmZhY2M.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/TCP 192.168.4.1:5060;branch=z9hG4bK-d8754z-d6093a691045bb38-1---d8754z-;rport=5060
    To: <sip:898@voip.raland.com>;tag=ea2bef59b7067094i0
    From: "WIRELESS CALLER"<sip:585755XXXX@192.168.4.1:5060;nf=e>;tag=3c349e46
    Call-ID: YzJkODZiYTIyYTI5NDEwMWY2NzhmNGYyZmI5MmZhY2M.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.6a
    Content-Length: 0
    28-Oct-2014 15:31:56.770   L:935.3[Extn] got Failure: Failure Recv 487/INVITE from 24.XXX.XXX.XXX:5077 tid=d6093a691045bb38 Call-ID=YzJkODZiYTIyYTI5NDEwMWY2NzhmNGYyZmI5MmZhY2M.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/TCP 192.168.4.1:5060;branch=z9hG4bK-d8754z-d6093a691045bb38-1---d8754z-;rport=5060
    To: <sip:898@voip.raland.com>;tag=ea2bef59b7067094i0
    From: "WIRELESS CALLER"<sip:585755XXXX@192.168.4.1:5060;nf=e>;tag=3c349e46
    Call-ID: YzJkODZiYTIyYTI5NDEwMWY2NzhmNGYyZmI5MmZhY2M.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.6a
    Content-Length: 0
    28-Oct-2014 15:31:56.769   [CM503003]: Call(C:935): Call to <sip:898@voip.raland.com:5060> has failed; Cause: 487 Request Terminated/INVITE from 24.XXX.XXX.XXX:5077
    28-Oct-2014 15:31:56.769   Session 762368 has failed in leg L:935.3[Extn] ; Cause: 487 Request Terminated/INVITE from 24.XXX.XXX.XXX:5077
    28-Oct-2014 15:31:56.622   [CM503025]: Call(C:935): Calling T:Line:10002>>1267872XXXX@[Dev:sip:585598XXXX@10.250.0.5:5060] for L:935.1[Line:10002<<585755XXXX]
    28-Oct-2014 15:31:56.622   Route to L:935.4[Line:10002>>1267872XXXX] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=6b1b1d41dd659171 Call-ID=ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.:
    INVITE sip:1267872XXXX@10.250.0.5:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-6b1b1d41dd659171-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:585598XXXX@192.168.4.3:5060>
    To: <sip:1267872XXXX@10.250.0.5:5060>
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=81460101
    Call-ID: ZjNhNGUxMmQ0MmJkMDQ1YTMyZjcxY2RkMjhkZTc2Zjc.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Supported: replaces
    Content-Length: 0
    28-Oct-2014 15:31:56.613   Added leg L:935.4[Line:10002>>1267872XXXX]
    28-Oct-2014 15:31:56.563   [Flow] Call(C:935): making call from L:935.1[Line:10002<<585755XXXX] to T:Line:10000>>1267872XXXX@[Dev:sip:584306001@208.73.146.95:5060]
    28-Oct-2014 15:31:56.563   [CM503005]: Call(C:935): Forwarding: T:Line:10000>>1267872XXXX@[Dev:sip:584306001@208.73.146.95:5060]
    28-Oct-2014 15:31:56.563   [Flow] Call(C:935): making call from L:935.1[Line:10002<<585755XXXX] to T:Line:10002>>1267872XXXX@[Dev:sip:585598XXXX@10.250.0.5:5060]
    28-Oct-2014 15:31:56.563   [CM503005]: Call(C:935): Forwarding: T:Line:10002>>1267872XXXX@[Dev:sip:585598XXXX@10.250.0.5:5060]
    28-Oct-2014 15:31:56.563   [Flow] L:935.1[Line:10002<<585755XXXX]: Build targets for Out#:>>Rule{11 Digits}>>1267872XXXX
    28-Oct-2014 15:31:56.563   L:935.1[Line:10002<<585755XXXX] forwards call from Extn:898 to Out#:>>Rule{11 Digits}>>1267872XXXX based on rule Fwd[Available/NoAnsw]
    28-Oct-2014 15:31:56.563   L:935.1[Line:10002<<585755XXXX] failed to reach Extn:898, reason No Answer
    28-Oct-2014 15:31:51.996   Provisional response arrived for session 762368 of Leg L:935.3[Extn]
    28-Oct-2014 15:31:51.996   L:935.3[Extn] got Provisional Recv 180/INVITE from 24.XXX.XXX.XXX:5077 tid=d6093a691045bb38 Call-ID=YzJkODZiYTIyYTI5NDEwMWY2NzhmNGYyZmI5MmZhY2M.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/TCP 192.168.4.1:5060;branch=z9hG4bK-d8754z-d6093a691045bb38-1---d8754z-;rport=5060
    Contact: "Test Phone"<sip:898@192.168.17.102:5077;transport=tcp>
    To: <sip:898@voip.raland.com>;tag=ea2bef59b7067094i0
    From: "WIRELESS CALLER"<sip:585755XXXX@192.168.4.1:5060;nf=e>;tag=3c349e46
    Call-ID: YzJkODZiYTIyYTI5NDEwMWY2NzhmNGYyZmI5MmZhY2M.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.6a
    Content-Length: 0
    28-Oct-2014 15:31:51.996   [CM503002]: Call(C:935): Alerting Extn:898 by contact <sip:898@192.168.17.102:5077>
    28-Oct-2014 15:31:51.991   UacSession 762368 has formed leg L:935.3[Extn]
    28-Oct-2014 15:31:51.535   [CM503025]: Call(C:935): Calling T:Extn:898@[Dev:sip:898@192.168.17.102:5077;transport=tcp] for L:935.1[Line:10002<<585755XXXX]
    28-Oct-2014 15:31:51.535   Route to L:935.3[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=4b2b2617842a6d06 Call-ID=YzJkODZiYTIyYTI5NDEwMWY2NzhmNGYyZmI5MmZhY2M.:
    INVITE sip:898@192.168.17.102:5077;transport=tcp SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-4b2b2617842a6d06-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:585755XXXX@192.168.4.1:5060;transport=TCP>
    To: <sip:898@voip.raland.com>
    From: "WIRELESS CALLER"<sip:585755XXXX@192.168.4.1:5060;nf=e>;tag=3c349e46
    Call-ID: YzJkODZiYTIyYTI5NDEwMWY2NzhmNGYyZmI5MmZhY2M.
    CSeq: 1 INVITE
    Alert-Info: <http://www.notused.invalidtld>;info=external
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Supported: replaces
    Referred-By: <sip:950@127.0.0.1:5060>
    Content-Length: 0
    28-Oct-2014 15:31:51.530   Added leg L:935.3[Extn]
    28-Oct-2014 15:31:51.481   [Flow] Call(C:935): making call from L:935.1[Line:10002<<585755XXXX] to T:Extn:898@[Dev:sip:898@192.168.17.102:5077;transport=tcp]
    28-Oct-2014 15:31:51.481   [CM503027]: Call(C:935): From: Line:10002<<585755XXXX ("WIRELESS CALLER" <sip:585755XXXX@64.XXX.XXX.XXX:5060>)  to  T:Extn:898@[Dev:sip:898@192.168.17.102:5077;transport=tcp]
    28-Oct-2014 15:31:51.481   [CM503004]: Call(C:935): Route 1: from L:935.1[Line:10002<<585755XXXX] to T:Extn:898@[Dev:sip:898@192.168.17.102:5077;transport=tcp]
    28-Oct-2014 15:31:51.481   [Flow] Call(C:935): has built target endpoint: Extn:898 for call from L:935.1[Line:10002<<585755XXXX]
    28-Oct-2014 15:31:51.481   [CM503010]: Call(C:935): Making route(s) from Line:10002<<585755XXXX to <sip:898@127.0.0.1:5060>
    28-Oct-2014 15:31:51.481   L:935.1[Line:10002<<585755XXXX]:  Updated OutCID: '585282XXXX' and DNName: 'WIRELESS CALLER'
    28-Oct-2014 15:31:51.480   Call(C:935): Referred(i): src="WIRELESS CALLER"<sip:585755XXXX@64.XXX.XXX.XXX:5060;nf=e>; dst=<sip:950@192.168.4.1:5060>
    28-Oct-2014 15:31:51.480   Call transfer requested on Leg L:935.2[Ivr];
    Refer Recv Req REFER from 127.0.0.1:40600 tid=451204601644d525 Call-ID=YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.:
    REFER sip:585755XXXX@127.0.0.1:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-451204601644d525-1---d8754z-;rport=40600
    Max-Forwards: 70
    Contact: <sip:950@127.0.0.1:40600;rinstance=26eee766e18688a6>
    To: "WIRELESS CALLER"<sip:585755XXXX@127.0.0.1:5060;nf=e>;tag=6025513b
    From: <sip:950@127.0.0.1:5060>;tag=152bf23d
    Call-ID: YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.
    CSeq: 3 REFER
    User-Agent: 3CX IVR
    Refer-To: <sip:898@127.0.0.1:5060>
    Referred-By: <sip:950@127.0.0.1:5060>
    Content-Length: 0
    28-Oct-2014 15:31:51.274   L:935.2[Ivr] Sending: OnSendResp Send 200/INVITE from 0.0.0.0:0 tid=2076f51ee77c750c Call-ID=YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-2076f51ee77c750c-1---d8754z-;rport=40600
    Contact: <sip:585755XXXX@127.0.0.1:5060>
    To: "WIRELESS CALLER"<sip:585755XXXX@127.0.0.1:5060;nf=e>;tag=6025513b
    From: <sip:950@127.0.0.1:5060>;tag=152bf23d
    Call-ID: YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 350
    
    v=0
    o=3cxPS 396781158400 30937186306 IN IP4 127.0.0.1
    s=3cxPS Audio call
    c=IN IP4 127.0.0.1
    t=0 0
    m=audio 7086 RTP/AVP 0 8 3 13 9 110 99 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:13 CN/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:110 iLBC/8000
    a=rtpmap:99 SPEEX/8000
    a=rtpmap:101 telephone-event/8000
    a=recvonly
    28-Oct-2014 15:31:51.272   Answer to offerer immediateily, other party (L:935.1[Line:10002<<585755XXXX]) doesn't support re-invite
    28-Oct-2014 15:31:51.272   Reneg. from L:935.2[Ivr], offer
    28-Oct-2014 15:31:51.272   Leg L:935.2[Ivr] raised event RecvdRemoteSdp
    28-Oct-2014 15:31:51.272   Remote SDP is set for leg L:935.2[Ivr]
    28-Oct-2014 15:31:51.272   Offer SDP arrived on Leg L:935.2[Ivr];
    OnOffer Recv Req INVITE from 127.0.0.1:40600 tid=2076f51ee77c750c Call-ID=YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.:
    INVITE sip:585755XXXX@127.0.0.1:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-2076f51ee77c750c-1---d8754z-;rport=40600
    Max-Forwards: 70
    Contact: <sip:950@127.0.0.1:40600;rinstance=26eee766e18688a6>
    To: "WIRELESS CALLER"<sip:585755XXXX@127.0.0.1:5060;nf=e>;tag=6025513b
    From: <sip:950@127.0.0.1:5060>;tag=152bf23d
    Call-ID: YTgxODI3YTFmYjY0MzBlNWQ3YTE2YjQ3OWM3MzE2YTg.
    CSeq: 2 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    User-Agent: 3CX IVR
    Content-Length: 359
    
    v=0
    o=3cxVCE 30702015 186915646 IN IP4 127.0.0.1
    s=3cxVCE Audio Call
    c=IN IP4 127.0.0.1
    t=0 0
    m=audio 40834 RTP/AVP 0 8 3 13 9 110 99 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:3 GSM/8000
    a=rtpmap:13 CN/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:110 iLBC/8000
    a=rtpmap:99 SPEEX/8000
    a=rtpmap:101 telephone-event/8000
    a=ptime:20
    a=sendonly
    Here is the same log for the SUCCESSFUL call.
    Code:
    28-Oct-2014 15:54:17.184   L:943.4[Line:10002>>1585377XXXX]: Terminating targets, reason:
    28-Oct-2014 15:54:17.184   Leg L:943.4[Line:10002>>1585377XXXX] is terminated: Cause: BYE from PBX
    28-Oct-2014 15:54:17.184   L:943.4[Line:10002>>1585377XXXX] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=9823fa013260db08 Call-ID=NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.:
    BYE sip:1585377XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-9823fa013260db08-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:585598XXXX@192.168.4.3:5060>
    To: <sip:1585377XXXX@10.250.0.5:5060>;tag=468495713-1414526045678
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=cd10b80e
    Call-ID: NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.
    CSeq: 2 BYE
    Content-Length: 0
    28-Oct-2014 15:54:17.183   [CM503008]: Call(C:943): Call is terminated
    28-Oct-2014 15:54:17.183   L:943.4[Line:10002>>1585377XXXX]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    28-Oct-2014 15:54:17.179   Blocking refers for the Call(C:943)
    28-Oct-2014 15:54:17.179   Call(C:943) is terminated
    28-Oct-2014 15:54:17.178   L:943.1[Line:10002<<585755XXXX]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
    28-Oct-2014 15:54:17.178   Leg L:943.1[Line:10002<<585755XXXX] is terminated: Cause: BYE from 10.250.0.5:5060
    28-Oct-2014 15:54:17.174   L:943.1[Line:10002<<585755XXXX] got Terminated Recv Req BYE from 10.250.0.5:5060 tid=vjogrk306gj1j09r80b1cdc9as1g1.1 Call-ID=BW195344892281014-1401609481@64.198.149.134:
    BYE sip:585282XXXX@192.168.4.3:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.250.0.5:5060;branch=z9hG4bKvjogrk306gj1j09r80b1cdc9as1g1.1
    Max-Forwards: 47
    To: "585282XXXX 585282XXXX"<sip:585282XXXX@192.168.4.3;rinstance=f67286a77e8455a0;4303217is=4303217is-uikvlmeo6jgp7>;tag=a84e697b
    From: "WIRELESS CALLER"<sip:585755XXXX@10.250.0.5;user=phone;bwwest=BWWESTSIGIS-pv2hkcd7acl3b>;tag=197100507-1414526024892-
    Call-ID: BW195344892281014-1401609481@64.198.149.134
    CSeq: 740892256 BYE
    Content-Length: 0
    28-Oct-2014 15:54:17.174   L:943.1[Line:10002<<585755XXXX] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=vjogrk306gj1j09r80b1cdc9as1g1.1 Call-ID=BW195344892281014-1401609481@64.198.149.134:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.250.0.5:5060;branch=z9hG4bKvjogrk306gj1j09r80b1cdc9as1g1.1
    Contact: <sip:585282XXXX@192.168.4.3:5060>
    To: "585282XXXX 585282XXXX"<sip:585282XXXX@192.168.4.3;rinstance=f67286a77e8455a0;4303217is=4303217is-uikvlmeo6jgp7>;tag=a84e697b
    From: "WIRELESS CALLER"<sip:585755XXXX@10.250.0.5;user=phone;bwwest=BWWESTSIGIS-pv2hkcd7acl3b>;tag=197100507-1414526024892-
    Call-ID: BW195344892281014-1401609481@64.198.149.134
    CSeq: 740892256 BYE
    Content-Length: 0
    28-Oct-2014 15:54:13.789   L:943.4[Line:10002>>1585377XXXX] Sending: OnSendResp Send 200/INVITE from 0.0.0.0:0 tid=ccvv7h10bgsh9u84u1q1sbc9a4k03.1 Call-ID=NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.250.0.5:5060;branch=z9hG4bKccvv7h10bgsh9u84u1q1sbc9a4k03.1
    Contact: <sip:585598XXXX@192.168.4.3:5060>
    To: "WIRELESS CALLER"<sip:585282XXXX@192.168.4.3:5060>;tag=cd10b80e
    From: <sip:1585377XXXX@10.250.0.5:5060>;tag=468495713-1414526045678
    Call-ID: NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.
    CSeq: 740901569 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 245
    
    v=0
    o=3cxPS 267680481280 176160768002 IN IP4 192.168.4.3
    s=3cxPS Audio call
    c=IN IP4 192.168.4.3
    t=0 0
    m=audio 7132 RTP/AVP 18 101
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=recvonly
    28-Oct-2014 15:54:13.788   Answer to offerer immediateily, other party (L:943.1[Line:10002<<585755XXXX]) doesn't support re-invite
    28-Oct-2014 15:54:13.788   Reneg. from L:943.4[Line:10002>>1585377XXXX], offer
    28-Oct-2014 15:54:13.788   Leg L:943.4[Line:10002>>1585377XXXX] raised event RecvdRemoteSdp
    28-Oct-2014 15:54:13.788   Remote SDP is set for leg L:943.4[Line:10002>>1585377XXXX]
    28-Oct-2014 15:54:13.788   Offer SDP arrived on Leg L:943.4[Line:10002>>1585377XXXX];
    OnOffer Recv Req INVITE from 10.250.0.5:5060 tid=ccvv7h10bgsh9u84u1q1sbc9a4k03.1 Call-ID=NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.:
    INVITE sip:585282XXXX@192.168.4.3:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.250.0.5:5060;branch=z9hG4bKccvv7h10bgsh9u84u1q1sbc9a4k03.1
    Max-Forwards: 47
    Contact: <sip:1585377XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9>
    To: "WIRELESS CALLER"<sip:585282XXXX@192.168.4.3:5060>;tag=cd10b80e
    From: <sip:1585377XXXX@10.250.0.5:5060>;tag=468495713-1414526045678
    Call-ID: NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.
    CSeq: 740901569 INVITE
    Min-SE: 60
    Accept: application/media_control+xml, application/sdp
    Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
    Content-Type: application/sdp
    Supported: timer
    Content-Length: 251
    
    v=0
    o=- 3108675987 2 IN IP4 10.250.0.5
    s=-
    c=IN IP4 10.250.0.5
    t=0 0
    m=audio 20068 RTP/AVP 18 101
    a=sendonly
    a=ptime:20
    a=rtpmap:18 G729/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=fmtp:18 annexb=no
    a=silenceSupp:off - - - -
    28-Oct-2014 15:54:07.961   L:943.2[Ivr]: Terminating targets, reason: SIP ;cause=200 ;text="User hangup"
    28-Oct-2014 15:54:07.961   Leg L:943.2[Ivr] is terminated: Cause: BYE from 127.0.0.1:40600
    28-Oct-2014 15:54:07.957   L:943.2[Ivr] got Terminated Recv Req BYE from 127.0.0.1:40600 tid=9a04797cff4e7b06 Call-ID=OWExMTRjYzhmOWFmOGJlZmNhNGI2OTA1NTljMTlmYTY.:
    BYE sip:585755XXXX@127.0.0.1:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-9a04797cff4e7b06-1---d8754z-;rport=40600
    Max-Forwards: 70
    Contact: <sip:950@127.0.0.1:40600;rinstance=26eee766e18688a6>
    To: "WIRELESS CALLER"<sip:585755XXXX@127.0.0.1:5060;nf=e>;tag=a15ce940
    From: <sip:950@127.0.0.1:5060>;tag=7a2fcc3c
    Call-ID: OWExMTRjYzhmOWFmOGJlZmNhNGI2OTA1NTljMTlmYTY.
    CSeq: 5 BYE
    User-Agent: 3CX IVR
    Reason: SIP;description="User Hung Up"
    Content-Length: 0
    28-Oct-2014 15:54:07.957   L:943.2[Ivr] Sending: OnSendResp Send 200/BYE from 0.0.0.0:0 tid=9a04797cff4e7b06 Call-ID=OWExMTRjYzhmOWFmOGJlZmNhNGI2OTA1NTljMTlmYTY.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-9a04797cff4e7b06-1---d8754z-;rport=40600
    Contact: <sip:585755XXXX@127.0.0.1:5060>
    To: "WIRELESS CALLER"<sip:585755XXXX@127.0.0.1:5060;nf=e>;tag=a15ce940
    From: <sip:950@127.0.0.1:5060>;tag=7a2fcc3c
    Call-ID: OWExMTRjYzhmOWFmOGJlZmNhNGI2OTA1NTljMTlmYTY.
    CSeq: 5 BYE
    Content-Length: 0
    28-Oct-2014 15:54:07.749   [CM503007]: Call(C:943): Line:10002>>1585377XXXX has joined, contact <sip:585598XXXX@10.250.0.5:5060>
    28-Oct-2014 15:54:07.747   L:943.4[Line:10002>>1585377XXXX] Sending: OnSendReq Send Req ACK from 0.0.0.0:0 tid=162fe33d37181757 Call-ID=NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.:
    ACK sip:1585377XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-162fe33d37181757-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:585598XXXX@192.168.4.3:5060>
    To: <sip:1585377XXXX@10.250.0.5:5060>;tag=468495713-1414526045678
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=cd10b80e
    Call-ID: NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.
    CSeq: 1 ACK
    Content-Type: application/sdp
    Content-Length: 269
    
    v=0
    o=3cxPS 267680481280 176160768001 IN IP4 192.168.4.3
    s=3cxPS Audio call
    c=IN IP4 192.168.4.3
    t=0 0
    m=audio 7132 RTP/AVP 18 8 101
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    28-Oct-2014 15:54:07.745   L:943.1[Line:10002<<585755XXXX]: Terminating targets, reason: SIP ;cause=200 ;text="Call completed elsewhere"
    28-Oct-2014 15:54:07.745   L:943.4[Line:10002>>1585377XXXX] has joined to L:943.1[Line:10002<<585755XXXX]
    28-Oct-2014 15:54:07.745   Session 763338 of leg L:943.4[Line:10002>>1585377XXXX] is connected
    28-Oct-2014 15:54:07.745   L:943.4[Line:10002>>1585377XXXX] got Connected.UAC Recv 200/INVITE from 10.250.0.5:5060 tid=d619ff4dac153e03 Call-ID=NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.4.3:5060;branch=z9hG4bK-d8754z-d619ff4dac153e03-1---d8754z-;rport
    Contact: <sip:1585377XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9>
    To: <sip:1585377XXXX@10.250.0.5:5060>;tag=468495713-1414526045678
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=cd10b80e
    Call-ID: NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.
    CSeq: 1 INVITE
    Accept: application/media_control+xml, application/sdp
    Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
    Content-Type: application/sdp
    Supported: timer
    Content-Length: 287
    Remote-Party-ID: <sip:1585377XXXX@64.198.149.134;user=phone>;screen=yes;party=called;privacy=off;id-type=subscriber
    
    v=0
    o=- 3108675987 1 IN IP4 10.250.0.5
    s=-
    c=IN IP4 10.250.0.5
    t=0 0
    m=audio 20068 RTP/AVP 18 0 8 101
    a=ptime:20
    a=rtpmap:18 G729/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=fmtp:18 annexb=no
    a=silenceSupp:off - - - -
    28-Oct-2014 15:54:07.745   Remote SDP is set for leg L:943.4[Line:10002>>1585377XXXX]
    28-Oct-2014 15:54:07.745   Offer SDP arrived on Leg L:943.4[Line:10002>>1585377XXXX];
    OnOffer Recv 200/INVITE from 10.250.0.5:5060 tid=d619ff4dac153e03 Call-ID=NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.4.3:5060;branch=z9hG4bK-d8754z-d619ff4dac153e03-1---d8754z-;rport
    Contact: <sip:1585377XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9>
    To: <sip:1585377XXXX@10.250.0.5:5060>;tag=468495713-1414526045678
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=cd10b80e
    Call-ID: NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.
    CSeq: 1 INVITE
    Accept: application/media_control+xml, application/sdp
    Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
    Content-Type: application/sdp
    Supported: timer
    Content-Length: 287
    Remote-Party-ID: <sip:1585377XXXX@64.198.149.134;user=phone>;screen=yes;party=called;privacy=off;id-type=subscriber
    
    v=0
    o=- 3108675987 1 IN IP4 10.250.0.5
    s=-
    c=IN IP4 10.250.0.5
    t=0 0
    m=audio 20068 RTP/AVP 18 0 8 101
    a=ptime:20
    a=rtpmap:18 G729/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=fmtp:18 annexb=no
    a=silenceSupp:off - - - -
    28-Oct-2014 15:54:04.906   Provisional response arrived for session 763338 of Leg L:943.4[Line:10002>>1585377XXXX]
    28-Oct-2014 15:54:04.906   L:943.4[Line:10002>>1585377XXXX] got Provisional Recv 180/INVITE from 10.250.0.5:5060 tid=d619ff4dac153e03 Call-ID=NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.4.3:5060;branch=z9hG4bK-d8754z-d619ff4dac153e03-1---d8754z-;rport
    Contact: <sip:1585377XXXX@10.250.0.5:5060;transport=udp;bwwest=BWWESTSIGIS-gg8v5o9aktgv9>
    To: <sip:1585377XXXX@10.250.0.5:5060>;tag=468495713-1414526045678
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=cd10b80e
    Call-ID: NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.
    CSeq: 1 INVITE
    Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
    Supported: timer
    Content-Length: 0
    Remote-Party-ID: <sip:1585377XXXX@64.198.149.134;user=phone>;screen=yes;party=called;privacy=off;id-type=subscriber
    28-Oct-2014 15:54:04.906   [CM503002]: Call(C:943): Alerting Line:10002>>1585377XXXX by contact <sip:585598XXXX@10.250.0.5:5060>
    28-Oct-2014 15:54:04.903   UacSession 763338 has formed leg L:943.4[Line:10002>>1585377XXXX]
    28-Oct-2014 15:54:02.808   L:943.3[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
    28-Oct-2014 15:54:02.808   Leg L:943.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 24.XXX.XXX.XXX:5077
    28-Oct-2014 15:54:02.804   L:943.3[Extn] got Terminated Recv 487/INVITE from 24.XXX.XXX.XXX:5077 tid=d30b6b7e4f4f4840 Call-ID=ZTJmMzAyOTAzMDZjYmVmOTExYTFkMGM3ZjE3ODUyZTU.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/TCP 192.168.4.1:5060;branch=z9hG4bK-d8754z-d30b6b7e4f4f4840-1---d8754z-;rport=5060
    To: <sip:898@voip.raland.com>;tag=7559ad7317f33f3bi0
    From: "WIRELESS CALLER"<sip:585755XXXX@192.168.4.1:5060;nf=e>;tag=074c271f
    Call-ID: ZTJmMzAyOTAzMDZjYmVmOTExYTFkMGM3ZjE3ODUyZTU.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.6a
    Content-Length: 0
    28-Oct-2014 15:54:02.804   L:943.3[Extn] got Failure: Failure Recv 487/INVITE from 24.XXX.XXX.XXX:5077 tid=d30b6b7e4f4f4840 Call-ID=ZTJmMzAyOTAzMDZjYmVmOTExYTFkMGM3ZjE3ODUyZTU.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/TCP 192.168.4.1:5060;branch=z9hG4bK-d8754z-d30b6b7e4f4f4840-1---d8754z-;rport=5060
    To: <sip:898@voip.raland.com>;tag=7559ad7317f33f3bi0
    From: "WIRELESS CALLER"<sip:585755XXXX@192.168.4.1:5060;nf=e>;tag=074c271f
    Call-ID: ZTJmMzAyOTAzMDZjYmVmOTExYTFkMGM3ZjE3ODUyZTU.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.6a
    Content-Length: 0
    28-Oct-2014 15:54:02.804   [CM503003]: Call(C:943): Call to <sip:898@voip.raland.com:5060> has failed; Cause: 487 Request Terminated/INVITE from 24.XXX.XXX.XXX:5077
    28-Oct-2014 15:54:02.804   Session 763329 has failed in leg L:943.3[Extn] ; Cause: 487 Request Terminated/INVITE from 24.XXX.XXX.XXX:5077
    28-Oct-2014 15:54:02.657   [CM503025]: Call(C:943): Calling T:Line:10002>>1585377XXXX@[Dev:sip:585598XXXX@10.250.0.5:5060] for L:943.1[Line:10002<<585755XXXX]
    28-Oct-2014 15:54:02.657   Route to L:943.4[Line:10002>>1585377XXXX] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=321fad553f4ebc0e Call-ID=NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.:
    INVITE sip:1585377XXXX@10.250.0.5:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-321fad553f4ebc0e-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:585598XXXX@192.168.4.3:5060>
    To: <sip:1585377XXXX@10.250.0.5:5060>
    From: "WIRELESS CALLER"<sip:585282XXXX@10.250.0.5:5060>;tag=cd10b80e
    Call-ID: NTdjNWQwOTY5ODYxYmExNmFkZTA2ZmVlNjM1MGU4Y2Q.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Supported: replaces
    Content-Length: 0
    28-Oct-2014 15:54:02.649   Added leg L:943.4[Line:10002>>1585377XXXX]
    28-Oct-2014 15:54:02.599   [Flow] Call(C:943): making call from L:943.1[Line:10002<<585755XXXX] to T:Line:10000>>1585377XXXX@[Dev:sip:584306001@208.73.146.95:5060]
    28-Oct-2014 15:54:02.599   [CM503005]: Call(C:943): Forwarding: T:Line:10000>>1585377XXXX@[Dev:sip:584306001@208.73.146.95:5060]
    28-Oct-2014 15:54:02.599   [Flow] Call(C:943): making call from L:943.1[Line:10002<<585755XXXX] to T:Line:10002>>1585377XXXX@[Dev:sip:585598XXXX@10.250.0.5:5060]
    28-Oct-2014 15:54:02.599   [CM503005]: Call(C:943): Forwarding: T:Line:10002>>1585377XXXX@[Dev:sip:585598XXXX@10.250.0.5:5060]
    28-Oct-2014 15:54:02.599   [Flow] L:943.1[Line:10002<<585755XXXX]: Build targets for Out#:>>Rule{10 Digit}>>585377XXXX
    28-Oct-2014 15:54:02.599   L:943.1[Line:10002<<585755XXXX] forwards call from Extn:898 to Out#:>>Rule{10 Digit}>>585377XXXX based on rule Fwd[Available/NoAnsw]
    28-Oct-2014 15:54:02.599   L:943.1[Line:10002<<585755XXXX] failed to reach Extn:898, reason No Answer
    28-Oct-2014 15:53:57.987   Provisional response arrived for session 763329 of Leg L:943.3[Extn]
    28-Oct-2014 15:53:57.987   L:943.3[Extn] got Provisional Recv 180/INVITE from 24.XXX.XXX.XXX:5077 tid=d30b6b7e4f4f4840 Call-ID=ZTJmMzAyOTAzMDZjYmVmOTExYTFkMGM3ZjE3ODUyZTU.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/TCP 192.168.4.1:5060;branch=z9hG4bK-d8754z-d30b6b7e4f4f4840-1---d8754z-;rport=5060
    Contact: "Test Phone"<sip:898@192.168.17.102:5077;transport=tcp>
    To: <sip:898@voip.raland.com>;tag=7559ad7317f33f3bi0
    From: "WIRELESS CALLER"<sip:585755XXXX@192.168.4.1:5060;nf=e>;tag=074c271f
    Call-ID: ZTJmMzAyOTAzMDZjYmVmOTExYTFkMGM3ZjE3ODUyZTU.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.6a
    Content-Length: 0
    28-Oct-2014 15:53:57.986   [CM503002]: Call(C:943): Alerting Extn:898 by contact <sip:898@192.168.17.102:5077>
    28-Oct-2014 15:53:57.985   UacSession 763329 has formed leg L:943.3[Extn]
    28-Oct-2014 15:53:57.555   [CM503025]: Call(C:943): Calling T:Extn:898@[Dev:sip:898@192.168.17.102:5077;transport=tcp] for L:943.1[Line:10002<<585755XXXX]
    28-Oct-2014 15:53:57.555   Route to L:943.3[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=72068d329b621640 Call-ID=ZTJmMzAyOTAzMDZjYmVmOTExYTFkMGM3ZjE3ODUyZTU.:
    INVITE sip:898@192.168.17.102:5077;transport=tcp SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-72068d329b621640-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:585755XXXX@192.168.4.1:5060;transport=TCP>
    To: <sip:898@voip.raland.com>
    From: "WIRELESS CALLER"<sip:585755XXXX@192.168.4.1:5060;nf=e>;tag=074c271f
    Call-ID: ZTJmMzAyOTAzMDZjYmVmOTExYTFkMGM3ZjE3ODUyZTU.
    CSeq: 1 INVITE
    Alert-Info: <http://www.notused.invalidtld>;info=external
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Supported: replaces
    Referred-By: <sip:950@127.0.0.1:5060>
    Content-Length: 0
    28-Oct-2014 15:53:57.551   Added leg L:943.3[Extn]
    28-Oct-2014 15:53:57.502   [Flow] Call(C:943): making call from L:943.1[Line:10002<<585755XXXX] to T:Extn:898@[Dev:sip:898@192.168.17.102:5077;transport=tcp]
    28-Oct-2014 15:53:57.502   [CM503027]: Call(C:943): From: Line:10002<<585755XXXX ("WIRELESS CALLER" <sip:585755XXXX@64.XXX.XXX.XXX:5060>)  to  T:Extn:898@[Dev:sip:898@192.168.17.102:5077;transport=tcp]
    28-Oct-2014 15:53:57.502   [CM503004]: Call(C:943): Route 1: from L:943.1[Line:10002<<585755XXXX] to T:Extn:898@[Dev:sip:898@192.168.17.102:5077;transport=tcp]
    28-Oct-2014 15:53:57.501   [Flow] Call(C:943): has built target endpoint: Extn:898 for call from L:943.1[Line:10002<<585755XXXX]
    28-Oct-2014 15:53:57.501   [CM503010]: Call(C:943): Making route(s) from Line:10002<<585755XXXX to <sip:898@127.0.0.1:5060>
    28-Oct-2014 15:53:57.501   L:943.1[Line:10002<<585755XXXX]:  Updated OutCID: '585282XXXX' and DNName: 'WIRELESS CALLER'
    28-Oct-2014 15:53:57.501   Call(C:943): Referred(i): src="WIRELESS CALLER"<sip:585755XXXX@64.XXX.XXX.XXX:5060;nf=e>; dst=<sip:950@192.168.4.1:5060>
    28-Oct-2014 15:53:57.501   Call transfer requested on Leg L:943.2[Ivr];
    Refer Recv Req REFER from 127.0.0.1:40600 tid=371f6837ce69a274 Call-ID=OWExMTRjYzhmOWFmOGJlZmNhNGI2OTA1NTljMTlmYTY.:
    REFER sip:585755XXXX@127.0.0.1:5060 SIP/2.0
    Via: SIP/2.0/UDP 127.0.0.1:40600;branch=z9hG4bK-d8754z-371f6837ce69a274-1---d8754z-;rport=40600
    Max-Forwards: 70
    Contact: <sip:950@127.0.0.1:40600;rinstance=26eee766e18688a6>
    To: "WIRELESS CALLER"<sip:585755XXXX@127.0.0.1:5060;nf=e>;tag=a15ce940
    From: <sip:950@127.0.0.1:5060>;tag=7a2fcc3c
    Call-ID: OWExMTRjYzhmOWFmOGJlZmNhNGI2OTA1NTljMTlmYTY.
    CSeq: 3 REFER
    User-Agent: 3CX IVR
    Refer-To: <sip:898@127.0.0.1:5060>
    Referred-By: <sip:950@127.0.0.1:5060>
    Content-Length: 0
    
    Any suggestions would be appreciated. Thank you.
     
  2. mantalope

    Joined:
    Mar 10, 2011
    Messages:
    35
    Likes Received:
    0
    Re: Calls Forwarded to SOME cell phones hang up when answere

    PROBLEM SOLVED!

    It appears that one or more codecs are no longer being supported in some regions. Which is why, I surmise, calls would work fine to some cell phones but not others. There must be some telcom system updates happening as this problem just popped up recently.

    Changing the codecs for the VoIP Provider has fixed the "hang-up" issue.
     
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