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Calls from 3CXPhone extension doesn't ring other extensions

Discussion in 'Windows' started by jholcombe, Jun 30, 2015.

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  1. jholcombe

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    I have a 3CXPhone with extension 765. I have a Yealink T46G with extension 281. If I call 765 from 281, 765 will ring. If I call 281 from 765, it will stay quiet for a while (no rings) and then I'll hear a brief ring and get forwarded to the voicemail for 281. Extension 281 never rings.

    I have another Yealink T64G with extension 333. I can call 333 from 281 and 281 from 333 with no problems. Both will ring.

    I can place outside calls with 3CXphone. I can receive inbound calls with 3CXphone. The only thing I can't seem to do is ring an internal extension with 3CXphone, even from the same LAN. Does anyone have any suggestions?

    Thanks,

    --John
     
  2. craigreilly

    craigreilly Well-Known Member

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    Re: Calls from 3CXPhone extension doesn't ring other extensi

    this appears to be a dupe of a thread in the General Forum.
     
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  3. IliasL_3CX

    3CX Support

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    Re: Calls from 3CXPhone extension doesn't ring other extensi

    Hi John,

    How was the 3CX Phone configured ? via the Management Console/Welcome Email or manually ?

    Regards
     
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  4. jholcombe

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    Re: Calls from 3CXPhone extension doesn't ring other extensi

    3CXPhone was configured with a welcome e-Mail.
     
  5. jholcombe

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    Re: Calls from 3CXPhone extension doesn't ring other extensi

    Yes, I apologize, this is a duplicate thread. I wasn't sure if the issue was a 3CXPhone issue or a system issue. Please accept my apologies for this and, if need be, feel free to close this thread. The other thread can be found at: http://www.3cx.com/forums/3cxphone-not-ringing-ip-phones-41519.html


    Thank you!,

    --John
     
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