Realm
Customer
- Joined
- May 9, 2018
- Messages
- 6
- Reaction score
- 0
Hello there,
since about two weeks we have the issue that calls are not forwarded anymore when the called extension is busy. The checkbox "accept multiple calls" under forwarding settings is unchecked and it worked before without any changes. Is there any possiblity to forcibly disable all other lines and forward the second call to another extension as set in the forwarding settings?
Kind Regards
Realm
since about two weeks we have the issue that calls are not forwarded anymore when the called extension is busy. The checkbox "accept multiple calls" under forwarding settings is unchecked and it worked before without any changes. Is there any possiblity to forcibly disable all other lines and forward the second call to another extension as set in the forwarding settings?
Kind Regards
Realm