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Calls on hold drop after a few minutes

Discussion in '3CX Phone System - General' started by cpinero, Dec 17, 2008.

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  1. cpinero

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    I am having an issue with calls dropping after a few minutes in hold.

    The setup is 3CX v6.1.1793 with a Grandstream GXW-4104 Gateway and Linksys SPA-922 phones.

    Any ideas of how I can resolve this issue?

    Carlos Pinero
     
  2. William400

    William400 Well-Known Member

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    Hi

    To be able to address such a situation one would need to review the SIP signalling and the reason for the BYE signal, and which device triggered this. If the issue is reproducible on demand have a look at the Wireshark 'graph' and see which IP sent the BYE.
     
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