Calls put on hold when iPhone rings are lost

Discussion in 'iOS' started by sb1920alk, Jul 3, 2012.

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  1. sb1920alk

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    Hello,

    I'm looking for a way to fix this. I have an iPhone 4S and I'm running 3CX 1.1.4. If I'm talking on the softphone and a call comes in on the iPhone, the softphone call is put on hold automatically (I don't see any way to change this behavior). I can take or ignore the iPhone call, but I have no way to pick up the softphone call. It's on hold and the caller hears music on hold, but there is no way for me to pick it back up. I have to hang up and call them back and hope my iPhone doesn't ring again.

    Any ideas?

    Thanks
     
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    U need to get 1.1.5 - then you have audio back when the GSM call finshs. we can not tell the iphone that once you are on a SIP call to block the GSM. so this is the way we solved the issue
     
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