Hi all, New 3CX partner here in Sydney Australia. I've run up a system here internally for testing prior to doing actual installs and having a few minor issues. When trying to place a call via the assistant or using the TAPI in Outlook the call will no complete. The process is: Click the call button on the assistant > type number in call dialogue > click ok > deskphone rings and displays "Makecall" > pick up handset or speakerphone > answers with music on hold > then nothing. Call does not complete. The same behaviour is diosplayed when trying to dial form Outlook. The server log does not show anything untoward that I can see. Dialling manually works perferctly. I suspect I've missed a step somewhere. We don't dial a prefix to make an outside call if that makes a difference. Anyone able to point me in the right direction?