can dial inside and outside but no voice

Discussion in '3CX Phone System - General' started by nngeek, Dec 26, 2007.

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  1. nngeek

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    ext 102 is on the outside. I have the 3cx v3 server in a dmz, no ports blocked. I can here the softphone ringing but when I pick up there is no sound inside or outside. I am using 3cv voip client on the outside. Here is the error log

    17:43:42.006 MediaServerReporting::RTPReceiver [MS105000] Call(215) Ext.102: No RTP packets were received on 000001D1@:remoteAddr=x.x.x.x:1242,extAddr=0.0.0.0:0,localAddr=192.168.2.3:7428
    17:43:41.990 StratInOut::eek:nCancel [CM104009] Call(215): Call from Ext.102 to 999 has been terminated
    17:43:26.709 CallLegImpl::eek:nConnected [CM103001] Call(215): Created audio channel for Ext.102 (12.160.93.202:1242) with Media Server (192.168.2.3:7428)
    17:43:26.677 CallConf::eek:nIncoming [CM103002] Call(215): Incoming call from 102 (Ext.102) to sip:999@x.x.x.x:5060

    I can not figure out what is going on...
     
  2. Mori

    Mori New Member

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    STUN

    Hi.

    Have you set the same STUN server in both 3CX and VoIP Client?

    Im not sure, but using v5 client on v3 server may be a problem.
    Have you tried any other softphone from external?
     
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  3. jparisi

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    You have to forward ports 10000-20000 for the voice traffic. It looks like your server may be in a DMZ but it's still NAT'd because the IP is a 192.168.x.x and that's a private range.
     
  4. Wardy

    Wardy New Member

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    Have you selected the bind media server option?
     
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