Can Escene Intercom work with 3cx?

Discussion in '3CX Phone System - General' started by nwcomputing, Oct 9, 2017.

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  1. nwcomputing

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    Hi Everyone,

    We have purchased a Escene Intercom which says it works with 3cx.
    Our 3cx instance is hosted offsite and we are connected via SBC.

    I put the SIP server as the SBC local IP in the Escene config but it doesn't seem to work.

    Any other ideas?
     
  2. Archie Frederic

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    how's the firmware of your phone? is it the supported firmware of 3cx?
     
  3. nwcomputing

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    Hi Archie,

    Thanks for the reply.
    It is being picked up by 3CX. It is showing under the phones tab.
    However this is a not a supported firmware or even phone. Escene say it works with 3cx but doesn't look like 3cx does.

    I am wondering if it maybe is only compatible with onsite 3cx instances.
     
  4. sip.bg

    sip.bg Active Member

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    You should be able to register the phone and use it, even not officially supported.
    As a SIP server in the phone configuration you probably have to put internal IP address of your 3CX server, port 5060 and as outbound proxy -- the internal address of the SBC (same LAN as your phone), port 5090.
    Check the configuration from other (supported) phone.
     
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