Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Can I delete the 3CX Google hosted trial?

Discussion in '3CX Phone System - General' started by Michael Torfs, Feb 5, 2018.

Thread Status:
Not open for further replies.
  1. Michael Torfs

    Jan 23, 2018
    Likes Received:
    I have used the trial of 3CX, hosted in Google Cloud.
    In the meantime I installed a local server with 3CX. In between I had a Google hosted (not the trial) 3CX PBS Express installation with a new license key,

    I have now have an issue where the FQDN is conflicting with my new install.

    I also get error as you see on the screenshot below.
    (edit: cannot upload images for the moment it seems,
    error I get is: "the activation server reported multiple activations. Please activate your product from the original computer on which it was installed,")

    I would like to take the trial install offline. Or preferably delete is. Can I do that?
  2. mariosM_3CX

    mariosM_3CX Support Team
    Staff Member 3CX Support

    Nov 1, 2017
    Likes Received:
    Hello @Michael Torfs

    Regarding the error message you get, kindly note that you have reach the MAC activation limit for the specific license, thus you need to contact your regional sales representative in order to resolve the issue that you are facing. The contact details can be found into the following link: https://www.3cx.com/company/contact/ select your region and give them a call.

    Now if you want to use the same FQDN then you'll need to release it from your ERP account. Login credentials to the ERP can be found in the email sent to you when you first installed the PBX.
Thread Status:
Not open for further replies.