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Can not choose my own FQDN on setup.

Discussion in '3CX Phone System - General' started by gus taiba, Apr 28, 2017.

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  1. gus taiba

    Apr 28, 2017
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    I am in the process of setting up a new installation of 3cx free edition and will purchase a 16-channel license after it is installed and all setup.

    Problem I am having is I get to the point where it ask's me if I want to choose my own FQDN or 3CX FQDN.
    it will not let me choose my own FQDN, the option is grayed out and the only option I have it to use the 3CX FQDN.

    We do not want to use the 3CX FQDN, we want to use our own, please if some one can direct me why it is not letting me choose our own.

    If I go ahead and choose the 3CX FQDN will it allow me later to change it to our own FQDN.

    we are half way in the process of installing but can not continue until we know if we can later choose our own FQDN without doing the install all over again.

  2. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

    Apr 26, 2017
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    Hello @gus taiba,

    Unfortunately, with the 3CX Free Edition PBX, you cannot use your own FQDN. You will either have to purchase a license, or use the 3CX provided FQDN.
  3. JasonNadeau

    JasonNadeau Member

    Oct 14, 2015
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    ... but set yourself up with a 3cx fqdn on the free licence while you test and once ready you take a backup of your pbx WITHOUT the licence and fqdn (it's an option when backing up) then you reinstall with your backup and newly purchased licence and you'll be able to use your own fqdn. (Personally I feel it's a pain setting up security certificates so I like using 3cx fqdn)
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