Solved Can not make outbound calls

Discussion in '3CX Phone System - General' started by Michael1600, Jun 24, 2017.

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  1. Michael1600

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    Used PBX Express to host test system with 3CX (they use OVH servers) After 29 days the trail shut down. I was able to provision a basic system with one DID and make call via IOS and OX soft phone. Now have loaded 3CX onto my own OVH VPS server. I am using my previous key.

    Problem-can not seem to make outbound calls to my cell or home phone. The system can send recorded messages to the soft phones. I have set up inbound and outbound rules using documentation from my SIP provider-Flowroute. System seemed to work fine before.

    Could the problem be related to not releasing the FQDN prior to reinstalling the system on different server.

    Also I can not connect to my FQDN site with my browser.
     
  2. Bret Gordon

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    oh, hey! :) pretty sure licensing is tied to original IP address, so you'll probably want to contact 3CX support on this one
     
  3. Michael1600

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    Found the problem. Did not set up Outbound route properly. Had to set strip digits field to "0" and prepend field to "1"
     
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  4. Bret Gordon

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    cool! love to see "solved" threads :)
     
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