Can you forward a call directly to someones VM

Discussion in 'Windows' started by north3, Jul 24, 2012.

Thread Status:
Not open for further replies.
  1. north3

    Joined:
    Jul 3, 2009
    Messages:
    9
    Likes Received:
    0
    Can you forward a call directly to someones VM?
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,752
    Likes Received:
    285
    When doing a transfer, precede the extension number with *4
     
  3. Rami.Hachem

    Joined:
    Jul 25, 2012
    Messages:
    9
    Likes Received:
    0
    is there a way while doing the transfer to add a button to transfer directly to a voicemail instead of adding 4 manually?
     
  4. craigreilly

    craigreilly Well-Known Member

    Joined:
    Feb 1, 2012
    Messages:
    3,321
    Likes Received:
    252
    It doesn't seem to work on the Softphone. I tried Speed Dial and BLF.
    BLF doesn't seem to do anything.
    SpeedDial dials *4 and it rings and then goes silent.

    On a deskphone, I use a button type called "PREFIX" and add *4
    So we label the button DVM.

    So transfer, DVM ####, transfer,
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,752
    Likes Received:
    285
    I seem to recall that one user made use of dummy extension and call forwarding. Extension 202 had a dummy set up (Ext 102) that was forwarded to *4202, so if you wanted to go directly to the mailbox, you sent the call to the dummy extension associated with the real number.

    I hope I'm remembering that correctly, and that it worked. Wouldn't be a lot of effort to try it out
     
  6. Rami.Hachem

    Joined:
    Jul 25, 2012
    Messages:
    9
    Likes Received:
    0
    Are there any plans to include transferring to user's voice mail via the client?

    Thank you,
    Rami
     
  7. jpillow

    jpillow Well-Known Member

    Joined:
    Jun 20, 2011
    Messages:
    1,342
    Likes Received:
    0
    You can setup a dummy extension and set the forwarding options to forward to another extensions voice mail immediately, or in this case as there will be no handset/phone involved you'd set to forward to vm if extension isnt registered.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. jpillow

    jpillow Well-Known Member

    Joined:
    Jun 20, 2011
    Messages:
    1,342
    Likes Received:
    0
    When you say Client I'm assuming you are referring to myphone if that is the case you have two options you can either dial *4 and extension ie *4102. When forwarding to VM for extension 102
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. craigreilly

    craigreilly Well-Known Member

    Joined:
    Feb 1, 2012
    Messages:
    3,321
    Likes Received:
    252
    You say two options - what is the second option?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.