cannot accept calls

Discussion in 'Windows' started by szoradib, Apr 22, 2008.

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  1. szoradib

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    Please help! When somebody calls me I click the green phone button but I can not accept the call. The same happens when I click the red phone button. What is the problem? How can I answer a call? :|

    Thx in advance
     
  2. h2009

    h2009 Member

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    can you post your log of the 3CX server.
    also what windows version are you running?
     
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  3. szoradib

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    this program seems to be very good and professional and it's to good for me :lol: i dont understand it. There is also a problem: on the Line Status page the bullets are red. Maybe I should read the manual :lol:


    LINE STATUS
    Extensions
    22 Balazs Szoradi
    Status: Not registered


    PSTN Lines

    VoIP Lines
    100 Line No: 06213827059
    Status: Not registered


    I press "Register the line" at Manage but it does not help.

    SERVER STATUS
    20:02:38.187 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 100@NeoPhoneX is scheduled in 10 minutes
    20:02:38.187 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 100@NeoPhoneX; Cause: 503 Service Unavailable; warning: ; internal
    20:02:33.453 ClientRegs::Register [CM504003]: Sent registration request for 100@NeoPhoneX
    19:57:41.046 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:88@169.254.52.225:5060 with contact sip:88@169.254.52.225:5100;user=phone
    19:57:40.125 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:88:5100;user=phone
    19:52:33.250 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 100@NeoPhoneX is scheduled in 10 minutes
    19:52:33.250 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 100@NeoPhoneX; Cause: 503 Service Unavailable; warning: ; internal
    19:52:28.750 ClientRegs::Register [CM504003]: Sent registration request for 100@NeoPhoneX
    19:52:07.218 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 3827059@NeoPhoneX is scheduled in 10 minutes
    19:52:07.218 ClientRegs::eek:nFailure [CM504005]: Registration failed for: 3827059@NeoPhoneX; Cause: 503 Service Unavailable; warning: ; internal
    19:52:02.390 ClientRegs::Register [CM504003]: Sent registration request for 3827059@NeoPhoneX
    19:50:48.093 ClientRegs::eek:nFailure [CM504007]: Next attempt to register 3827059@NeoPhoneX is scheduled in 10 minutes

    Call attempts are not listed, they were at 19:55
     
  4. szoradib

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    and it's windows xp professional with sp2
     
  5. szoradib

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    so, plz help:
    where should i write these
    my voip provider hostname: sip.neophonex.hu
    my voip provider username: 06213827059
    my voip provider password
    my extension no.: 22
    my extension ID: 22
    my extension password
    IP or FQDN: 127.0.0.1:5481 or sip.neophonex.hu?

    :?: :?: :?: :|
     
  6. szoradib

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    Hello again!
    I've uninstalled 3CX PhoneSystem 5.1 and installed 3.0.
    THAT SOLVED ALL OF MY PROBLEMS!!! :lol: :lol: :lol: :lol: :lol:
    :idea: 8)
     
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