Cannot access update page

Discussion in '3CX Phone System - General' started by jparisi, Dec 24, 2007.

Thread Status:
Not open for further replies.
  1. jparisi

    Joined:
    Oct 1, 2007
    Messages:
    92
    Likes Received:
    0
    When trying to access the "Versions/Updates" page we get:

    "Cannot find server. Aquiring data failed. Please try again later"

    Nothing in the logs. No firewall blocking outbound ports. We have a Sonicwall with UTM services which I turned off, still a no-go.

    Anybody have any ideas?
     
  2. silentfun

    silentfun Member

    Joined:
    Dec 11, 2006
    Messages:
    364
    Likes Received:
    0
    try backup and restore and if that don´t fit try fresh install and try that page before restore the old values.

    Andy
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. jparisi

    Joined:
    Oct 1, 2007
    Messages:
    92
    Likes Received:
    0
    I did a complete re-install, that didn't help.

    I found that repeated clicking seems to get it to work. Must be timing our from my location I guess.
     
Thread Status:
Not open for further replies.