Solved Cannot call outside with OVH trunk and last free 3CX on VPS

Discussion in '3CX Phone System - General' started by cyclone76, Mar 3, 2017.

Thread Status:
Not open for further replies.
  1. cyclone76

    Joined:
    Mar 3, 2017
    Messages:
    44
    Likes Received:
    0
    Hello,
    I am a new user and perhaps a futur custumer.
    I use last free 3CX version on OVH Debian 8 VPS (without firewall). Firewall check is ok.
    I have rent a trunk on OVH ans it is a on line (green) an appears as connected on OVH dashboard.
    I programmed inside and outside rules (one each).
    So i can receive calls on extensions but i cannot make outside calls with any extension.
    Each time i try to call outside, (with Windows or Android phones), i shortly see the word "connected" and i ear message "Call forbidden by admin". Then on 3CX dashboard's log i read : "Call or Registration to 0xxxx53@(Ln.10000@Trunk OVH-1) has failed. xx.121.xx.xx replied: 403 Wrong login or password; from IP:xx.121.xx.xx:5080" and "Extension 002 is unregistered, removed contact: sip:002@xx.103.xxx.xxx:50195;transport=TCP;rinstance=1-lrbuixgdo4tv0jax5lyloch.lgqexcyu;ob;inst="8c470180".
    Trunk account is ok because i tried outside calls directly on a sip phone.
    Thnaks for help.
    Regards ;
    Fredo
     
  2. cyclone76

    Joined:
    Mar 3, 2017
    Messages:
    44
    Likes Received:
    0
    Hi,
    I resolved my problem using Generic trunk modele instead OVH trunk model.
    All is ok now.
    Regards
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,416
    Likes Received:
    282
    Glad to know the issue is resolved and thank you for sharing your solution
     
    cyclone76 likes this.
  4. cyclone76

    Joined:
    Mar 3, 2017
    Messages:
    44
    Likes Received:
    0
    Hi sir,
    I think that it did not work because i have not presented the outside ID caller in the trunk field.
    I retried with Ovh trunk model and the both are ok.
    Regards
     
Thread Status:
Not open for further replies.