Cannot Connect voip provider

Discussion in '3CX Phone System - General' started by Anonymous, Nov 15, 2006.

  1. Anonymous

    Anonymous Guest

    Hello,

    I have 2 voip providers. Iconnect and Vono (in Brazil). I have installed the phone system and the extentions can talk to each other ok.

    However I am not being able to register to any of my voip servers.

    in the line status I get this messages:

    18:22:01.504 LineImpl::update: Line: register line 16464616302
    18:22:01.464 LineImpl::update: Line: register line 551140636546
    18:21:14.877 LineImpl::update: Line: register line 16464616302
    18:21:14.817 LineImpl::update: Line: register line 551140636546
    18:20:58.344 LineImpl::update: Line: register line 16464616302
    18:20:58.073 LineImpl::update: Line: register line 1140636546
    18:02:15.409 LineImpl::update: Line: register line 1140636546
    18:01:09.124 LineImpl::update: Line: register line 1140636546


    In the server status I get not registered.

    I can use sipphone in both accounts with success.

    I am using this info at iconnect:
    proxy: netrelay.deltathree.com
    port 5060
    registrar: netrelay.deltathree.com
    port 5060
    stun server: blank
    stun port: 3478

    In the vono the data are:

    proxy: vono.net.br
    port 1571
    registrar vono.net.br
    port 5060

    Any help?

    Thanks

    Sandro Herek
     
  2. Nick Galea

    Nick Galea Site Admin

    Joined:
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    VOIP provider

    What is the info you get in the server status screen? This information is more useful because it contains the errors that might have occurred.
     
  3. Anonymous

    Anonymous Guest

    Re: VOIP provider

    I am getting this:

    08:31:35.125 Terminated c1 "Sandro Herek"<sip:100@10.1.1.107:3563> <sip:554130164056@10.1.1.107> Call ended
    08:31:35.093 Rejected c1 "Sandro Herek"<sip:100@10.1.1.107:3563> <sip:554130164056@10.1.1.107> Call destination cannot be resolved
    08:31:35.093 CallConf::findDestination: Found destination Dummy for caller Ext:100
    08:31:35.093 Registrar::resolveAddress: Registrar can not resolve <sip:554130164056@10.1.1.107>
    08:31:35.078 Registrar::checkAor: Registrar resolved sip:100@10.1.1.107 as <sip:100@10.1.1.107:3563>
    08:31:34.875 Incoming c1 "Sandro Herek"<sip:100@10.1.1.107:3563> <sip:554130164056@10.1.1.107> Incoming call from 100
    08:31:18.843 Registrar::eek:nAdd: Add: sip:100@10.1.1.107:3563
    08:30:30.578 Registrar::eek:nFailure: Registration failure: <sip:22108978@200.250.247.213:60131> for sip:200.250.247.213:60131
     

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