Cannot Create Paging or Ring Groups

Discussion in '3CX Phone System - General' started by Drew9213, Dec 21, 2016.

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  1. Drew9213

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    So I'm running version 15 with a an 8SC Pro license and I cannot create ring groups or paging groups. I go into the tab and hit the button to add new, go through all the steps for it to work the way I want it, hit apply and okay, then exit back to the ring groups main page and the group I just created is completely missing.
     
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    via which web-browser do you add this group type?
     
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  3. Drew9213

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    I have used Google Chrome, Firefox, and Internet Explorer with the same result in all three.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Please make sure that your PBX is always updated to the latest service pack to prevent these types of issues. :)
     
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