Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Cannot Create Paging or Ring Groups

Discussion in '3CX Phone System - General' started by Drew9213, Dec 21, 2016.

Thread Status:
Not open for further replies.
  1. Drew9213

    Joined:
    Sep 16, 2015
    Messages:
    62
    Likes Received:
    3
    So I'm running version 15 with a an 8SC Pro license and I cannot create ring groups or paging groups. I go into the tab and hit the button to add new, go through all the steps for it to work the way I want it, hit apply and okay, then exit back to the ring groups main page and the group I just created is completely missing.
     
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

    Joined:
    Jun 2, 2009
    Messages:
    1,222
    Likes Received:
    93
    via which web-browser do you add this group type?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Drew9213

    Joined:
    Sep 16, 2015
    Messages:
    62
    Likes Received:
    3
    I have used Google Chrome, Firefox, and Internet Explorer with the same result in all three.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    7,326
    Likes Received:
    532
    Please make sure that your PBX is always updated to the latest service pack to prevent these types of issues. :)
     
Thread Status:
Not open for further replies.