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cannot dial out from 3CX softphones, hard phones yes.

Discussion in '3CX Phone System - General' started by pdq, Jul 27, 2010.

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  1. pdq

    pdq

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    1. Saved the Version 8 config, uninstalled 8.
    2. Installed 9 and restored the config with the wizard.
    3. Installed two Assistants with the softphones, rebooted and installed the new version Assistant with phone and no CRM integration.
    4. Hard SIP phones dial in and out fine on the VoicePulse VOIP connection (9 prefix) and thru the Patton 4114 box (8 prefix).
    5. 3CX softphones receives call fine, cannot dial out with a 9 plus ten digit for the VoicePulse VOIP provider and dial out with an 8 plus local 7 digit on the Patton box. It dials out and then drops.
    6. The attached log show me calling from extension 201, a DEC wireless phone connected to a Linksys box. Works fine. I tired the Cisco phone earlier and it worked fine.
    7. Tried to call from extension 110, a 3CX softphone and got dropped.
    8. Calling from the softphone to another extension gets dropped too.
     

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