Cannot get provider VOIP.MS to register

Discussion in '3CX Phone System - General' started by rodasimmons, Feb 14, 2011.

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  1. rodasimmons

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    I've been attempting to get Voip.ms configured to use in 3CX as a provider and am having no luck. My firewall tests come back error free. Voip.ms uses 10001-20000 for RTP and I'v make that adjustment in my firewall and in the network configuration of 3CX. Is anyone else here using Voip.ms and having success? They provide no support for 3CX configurations. Currently, the error that I repeatedly see in the logs is:
    19:07:50.715 [CM506004]: STUN request to STUN server 75.101.138.128:3478 has timed out; used Transport: 192.168.2.26:5060
    19:07:47.667 [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 96.9.132.83:3478 over Transport 192.168.2.26:5060
    19:03:31.386 [CM504007]: Next attempt to register 10000@Voip.ms is scheduled in 10 minutes
    19:03:31.375 [CM504005]: Registration failed for: 10000@Voip.ms; Cause: 408 Request Timeout; internal
    19:00:54.759 [CM504003]: Sent registration request for 10000@Voip.ms
    18:50:54.689 [CM504007]: Next attempt to register 10000@Voip.ms is scheduled in 10 minutes
    18:50:54.681 [CM504005]: Registration failed for: 10000@Voip.ms; Cause: 408 Request Timeout; internal

    Any ideas on what I may be missing? Thanks in advance for any help!

    Regards,

    Rod
     
  2. davidbenwell

    davidbenwell Active Member

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    go to settings and select network, on the stun tab check the box to disable the stun sever, input your public ip address and restart 3CX and see if that works.
     
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  3. rodasimmons

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    I disabled STUN and specified my ddns pulbic hostname(don't have a static ip). I restarted all services and am still getting registration errors:
    22:09:51.557 [CM504007]: Next attempt to register 10000@Voip.ms is scheduled in 10 minutes
    22:09:51.551 [CM504005]: Registration failed for: 10000@Voip.ms; Cause: 408 Request Timeout; internal

    I've used ddns with asterisk in the past using iax so i hope it's not a problem with 3cx and sip.
     
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