Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Cannot make any ouside call

Discussion in '3CX Phone System - General' started by abitec, Aug 15, 2013.

Thread Status:
Not open for further replies.
  1. abitec

    Nov 6, 2012
    Likes Received:
    I try configure FREE Edition as demo for customer, but I have problem make any outside call to internal extensions. Internal extensions between communicate OK.
    In the log I have this info :
    15-8-2013 17:05:21.056 L:4.1[Line:10000<<903722781]: Terminating targets, reason:
    15-8-2013 17:05:21.056 Leg L:4.1[Line:10000<<903722781] is terminated: Cause: BYE from PBX
    15-8-2013 17:05:21.056 L:4.1[Line:10000<<903722781] Sending: OnSendReq Send Req BYE from tid=2608364b5b0d5c73 Call-ID=5329c33335954f3a368fa5460f86bbf7@
    BYE sip:903722781@ SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-2608364b5b0d5c73-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:0333000002@>
    To: "903722781"<sip:903722781@>;tag=as6d907d44
    From: <sip:0333000002@>;tag=746fd003
    Call-ID: 5329c33335954f3a368fa5460f86bbf7@
    CSeq: 2 BYE
    Content-Length: 0
    15-8-2013 17:05:21.055 L:4.1[Line:10000<<903722781]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    15-8-2013 17:05:12.653 Session 99 of leg L:4.1[Line:10000<<903722781] is confirmed
  2. leejor

    leejor Well-Known Member

    Jan 22, 2008
    Likes Received:
    I take it you are using a VoIP provider? Which one? That can make a difference as some are supported and some require some tweaks to work.

    Does the VoIP trunk show as registered? Have you created proper outbound rules? Sending the correct digits?

    You left out the first part of the call, from where t was first dialled, showing which outbound rule it used.
Thread Status:
Not open for further replies.