dz2017
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- Dec 22, 2016
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Hello,
I have gone through google and through the forum here but I am unable to find an solution to our problem.
No users can make outbound calls. The phone displays 404 not found error on the screen. (Ubiquiti UVP)
The activity logs on 3CX show 05/17/2017 1:18:47 PM - [Flow] Target endpoint for 214******** can not be built!
I did a packet capture and the INVITE, 100 Trying and 404 Not Found output is below.
Does anyone know what i'm doing wrong? Thanks in advance for your help.
=====================================
INVITE sip:[email protected]:transport=udp
=====================================
Message Header
Via: SIP/2.0/UDP 10.180.10.146:5060;rport;branch=z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Transport: UDP
Sent-by Address: 10.180.10.146
Sent-by port: 5060
RPort: rport
Branch: z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Max-Forwards: 70
From: <sip:[email protected]>;tag=KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
SIP from address: sip:[email protected]
SIP from tag: KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
To: <sip:[email protected]>
SIP to address: sip:[email protected]
Contact: <sip:[email protected]:5060;ob>
Contact URI: sip:[email protected]:5060;ob
Call-ID: WlTzX.5krMD5H12VsZVGyTMymtsjeHDF
CSeq: 8906 INVITE
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Supported: replaces, 100rel, timer, norefersub
Session-Expires: 1800
Min-SE: 90
User-Agent: UniFi VoIP Phone 5.0.13.656
Proxy-Authorization: Digest username="813", realm="3CXPhoneSystem", nonce="414d535c0f2d250700:7d40c25ead254096aa99b546600487e1", uri="sip:[email protected];transport=udp", response="ed7169e75d7d15e914435b3f1bf9020b", algorithm=MD5
Authentication Scheme: Digest
Username: "813"
Realm: "3CXPhoneSystem"
Nonce Value: "414d535c0f2d250700:7d40c25ead254096aa99b546600487e1"
Authentication URI: "sip:[email protected];transport=udp"
Digest Authentication Response: "ed7169e75d7d15e914435b3f1bf9020b"
Algorithm: MD5
Content-Type: application/sdp
Content-Length: 322
==================================
100 Trying
==================================
Message Header
Via: SIP/2.0/UDP 10.180.10.146:5060;rport=5060;branch=z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Transport: UDP
Sent-by Address: 10.180.10.146
Sent-by port: 5060
RPort: 5060
Branch: z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
To: <sip:[email protected]>
SIP to address: sip:[email protected]
From: <sip:[email protected]>;tag=KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
SIP from address: sip:[email protected]
SIP from tag: KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
Call-ID: WlTzX.5krMD5H12VsZVGyTMymtsjeHDF
CSeq: 8906 INVITE
Content-Length: 0
==================================
404 Not Found
==================================
Message Header
Via: SIP/2.0/UDP 10.180.10.146:5060;rport;branch=z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Transport: UDP
Sent-by Address: 10.180.10.146
Sent-by port: 5060
RPort: rport
Branch: z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Max-Forwards: 70
From: <sip:[email protected]>;tag=KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
SIP from address: sip:[email protected]
SIP from tag: KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
To: <sip:[email protected]>
SIP to address: sip:[email protected]
Contact: <sip:[email protected]:5060;ob>
Contact URI: sip:[email protected]:5060;ob
Call-ID: WlTzX.5krMD5H12VsZVGyTMymtsjeHDF
CSeq: 8906 INVITE
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Supported: replaces, 100rel, timer, norefersub
Session-Expires: 1800
Min-SE: 90
User-Agent: UniFi VoIP Phone 5.0.13.656
Proxy-Authorization: Digest username="813", realm="3CXPhoneSystem", nonce="414d535c0f2d250700:7d40c25ead254096aa99b546600487e1", uri="sip:[email protected];transport=udp", response="ed7169e75d7d15e914435b3f1bf9020b", algorithm=MD5
Authentication Scheme: Digest
Username: "813"
Realm: "3CXPhoneSystem"
Nonce Value: "414d535c0f2d250700:7d40c25ead254096aa99b546600487e1"
Authentication URI: "sip:[email protected];transport=udp"
Digest Authentication Response: "ed7169e75d7d15e914435b3f1bf9020b"
Algorithm: MD5
Content-Type: application/sdp
Content-Length: 322
I have gone through google and through the forum here but I am unable to find an solution to our problem.
No users can make outbound calls. The phone displays 404 not found error on the screen. (Ubiquiti UVP)
The activity logs on 3CX show 05/17/2017 1:18:47 PM - [Flow] Target endpoint for 214******** can not be built!
I did a packet capture and the INVITE, 100 Trying and 404 Not Found output is below.
Does anyone know what i'm doing wrong? Thanks in advance for your help.
=====================================
INVITE sip:[email protected]:transport=udp
=====================================
Message Header
Via: SIP/2.0/UDP 10.180.10.146:5060;rport;branch=z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Transport: UDP
Sent-by Address: 10.180.10.146
Sent-by port: 5060
RPort: rport
Branch: z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Max-Forwards: 70
From: <sip:[email protected]>;tag=KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
SIP from address: sip:[email protected]
SIP from tag: KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
To: <sip:[email protected]>
SIP to address: sip:[email protected]
Contact: <sip:[email protected]:5060;ob>
Contact URI: sip:[email protected]:5060;ob
Call-ID: WlTzX.5krMD5H12VsZVGyTMymtsjeHDF
CSeq: 8906 INVITE
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Supported: replaces, 100rel, timer, norefersub
Session-Expires: 1800
Min-SE: 90
User-Agent: UniFi VoIP Phone 5.0.13.656
Proxy-Authorization: Digest username="813", realm="3CXPhoneSystem", nonce="414d535c0f2d250700:7d40c25ead254096aa99b546600487e1", uri="sip:[email protected];transport=udp", response="ed7169e75d7d15e914435b3f1bf9020b", algorithm=MD5
Authentication Scheme: Digest
Username: "813"
Realm: "3CXPhoneSystem"
Nonce Value: "414d535c0f2d250700:7d40c25ead254096aa99b546600487e1"
Authentication URI: "sip:[email protected];transport=udp"
Digest Authentication Response: "ed7169e75d7d15e914435b3f1bf9020b"
Algorithm: MD5
Content-Type: application/sdp
Content-Length: 322
==================================
100 Trying
==================================
Message Header
Via: SIP/2.0/UDP 10.180.10.146:5060;rport=5060;branch=z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Transport: UDP
Sent-by Address: 10.180.10.146
Sent-by port: 5060
RPort: 5060
Branch: z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
To: <sip:[email protected]>
SIP to address: sip:[email protected]
From: <sip:[email protected]>;tag=KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
SIP from address: sip:[email protected]
SIP from tag: KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
Call-ID: WlTzX.5krMD5H12VsZVGyTMymtsjeHDF
CSeq: 8906 INVITE
Content-Length: 0
==================================
404 Not Found
==================================
Message Header
Via: SIP/2.0/UDP 10.180.10.146:5060;rport;branch=z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Transport: UDP
Sent-by Address: 10.180.10.146
Sent-by port: 5060
RPort: rport
Branch: z9hG4bKPjOSTs4mkEptnDdLcQm-f-LqbJfAtaBA8x
Max-Forwards: 70
From: <sip:[email protected]>;tag=KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
SIP from address: sip:[email protected]
SIP from tag: KPVRqcVdVy482Oj9KORQNCQVHI2lztHZ
To: <sip:[email protected]>
SIP to address: sip:[email protected]
Contact: <sip:[email protected]:5060;ob>
Contact URI: sip:[email protected]:5060;ob
Call-ID: WlTzX.5krMD5H12VsZVGyTMymtsjeHDF
CSeq: 8906 INVITE
Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
Supported: replaces, 100rel, timer, norefersub
Session-Expires: 1800
Min-SE: 90
User-Agent: UniFi VoIP Phone 5.0.13.656
Proxy-Authorization: Digest username="813", realm="3CXPhoneSystem", nonce="414d535c0f2d250700:7d40c25ead254096aa99b546600487e1", uri="sip:[email protected];transport=udp", response="ed7169e75d7d15e914435b3f1bf9020b", algorithm=MD5
Authentication Scheme: Digest
Username: "813"
Realm: "3CXPhoneSystem"
Nonce Value: "414d535c0f2d250700:7d40c25ead254096aa99b546600487e1"
Authentication URI: "sip:[email protected];transport=udp"
Digest Authentication Response: "ed7169e75d7d15e914435b3f1bf9020b"
Algorithm: MD5
Content-Type: application/sdp
Content-Length: 322