Thank you so Much for your Replies. this is my 3CX Server Activity Log bellow
Pls can you tell me from this why i cant call out to an External Number? I really appreciate your help.
TIME MESSAGE
08:47:42.734 [CM503008]: Call(3): Call is terminated
08:47:42.671 [CM503015]: Call(3): Attempt to reach <sip:
[email protected]:5060> failed. Reason: Temporarily Unavailable
08:47:42.656 [CM503003]: Call(3): Call to sip:
[email protected] has failed; Cause: 480 Temporarily Unavailable; warning: User reject; from IP:127.0.0.1:46856
08:47:34.234 [CM505001]: Ext.1004: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite release 1104o stamp 56125] Transport: [sip:96.0.0.107:5060]
08:47:34.218 [CM503002]: Call(3): Alerting sip:
[email protected]:46856;rinstance=9f752547d3371be4
08:47:34.031 [CM503004]: Call(3): Calling: Ext:Ext.1004@[Dev:sip:
[email protected]:46856;rinstance=9f752547d3371be4]
08:47:34.031 [CM503010]: Making route(s) to <sip:
[email protected]:5060>
08:47:34.015 [CM505001]: Ext.1000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.9340.0] Transport: [sip:96.0.0.107:5060]
08:47:33.984 [CM503001]: Call(3): Incoming call from Ext.1000 to <sip:
[email protected]:5060>
08:47:17.859 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
08:42:17.625 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
08:37:17.468 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
08:32:12.703 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
08:27:13.515 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
08:22:13.328 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
08:22:04.765 [CM503008]: Call(2): Call is terminated
08:22:04.265 [CM505001]: Ext.1004: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite release 1104o stamp 56125] Transport: [sip:96.0.0.107:5060]
08:22:04.250 [CM503002]: Call(2): Alerting sip:
[email protected]:46856;rinstance=9f752547d3371be4
08:22:04.015 [CM503004]: Call(2): Calling: Ext:Ext.1004@[Dev:sip:
[email protected]:46856;rinstance=9f752547d3371be4]
08:22:04.000 [CM503010]: Making route(s) to <sip:
[email protected]:5060>
08:22:03.984 [CM505001]: Ext.1000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.9340.0] Transport: [sip:96.0.0.107:5060]
08:22:03.953 [CM503001]: Call(2): Incoming call from Ext.1000 to <sip:
[email protected]:5060>
08:21:49.203 [CM503008]: Call(1): Call is terminated
08:21:49.140 [CM503015]: Call(1): Attempt to reach "1000"<sip:
[email protected]> failed. Reason: Busy
08:21:49.125 [CM503003]: Call(1): Call to sip:
[email protected]:5060 has failed; Cause: 486 Busy Here; from IP:127.0.0.1:1037
08:21:41.843 [CM505001]: Ext.1000: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CXVoipPhone;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXVoipPhone 4.0.9340.0] Transport: [sip:96.0.0.107:5060]
08:21:41.812 [CM503002]: Call(1): Alerting sip:
[email protected]:1037;rinstance=694bf35f2ee868ed
08:21:41.515 [CM503004]: Call(1): Calling: Ext:Ext.1000@[Dev:sip:
[email protected]:1037;rinstance=694bf35f2ee868ed]
08:21:41.500 [CM503010]: Making route(s) to "1000"<sip:
[email protected]>
08:21:41.484 [CM505001]: Ext.1004: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite release 1104o stamp 56125] Transport: [sip:96.0.0.107:5060]
08:21:41.453 [CM503001]: Call(1): Incoming call from Ext.1004 to "1000"<sip:
[email protected]>
08:17:13.140 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
08:12:43.671 [CM504001]: Ext.9999: new contact is registered. Contact(s): [sip:
[email protected]:40600;rinstance=128d9185858a6b1d/9999]
08:12:29.093 [CM504001]: Ext.*1: new contact is registered. Contact(s): [sip:*
[email protected]:40000;rinstance=d9fec4f64ac9cca7/*1]
08:12:29.000 [CM504001]: Ext.*0: new contact is registered. Contact(s): [sip:*
[email protected]:40000;rinstance=ab19e5607e2a927a/*0]
08:12:23.546 [CM112000] Media Server is connected
08:12:14.828 IP(s) added:[96.0.0.107]
08:12:13.812 [CM504001]: Ext.1004: new contact is registered. Contact(s): [sip:
[email protected]:46856;rinstance=9f752547d3371be4/1004]
08:12:13.421 [CM504002]: Ext.1004: a contact is unregistered. Contact(s): [sip:
[email protected]:46856;rinstance=9f752547d3371be4/1004]
08:12:13.015 [CM504001]: Ext.1004: new contact is registered. Contact(s): [sip:
[email protected]:46856;rinstance=d305d72749dbb67c/1004]
08:12:12.953 [CM504001]: Ext.1000: new contact is registered. Contact(s): [sip:
[email protected]:1037;rinstance=694bf35f2ee868ed/1000]
08:12:12.906 [CM504008]: Fax Service: registered as sip:
[email protected]:5060 with contact sip:
[email protected]:5100;user=phone
08:12:12.250 [CM306002]: There is no valid STUN server specified! External IP can not be resolved.
08:12:10.000 [CM306001]: Address of STUN server (stun.3cx.com) could not be resolved!
08:12:04.843 [CM501002]: Version: 7.1.6537.0
08:12:04.812 [CM501007]: *** Started Calls Controller thread ***