Hi There!! I am using the 3cx Phone Ver4 and Assistant V7.1 I have a problem whereby I can park and retrieve internal calls but not external. Looking at the Activity log the call is parked but shows nothing on the assistant. If I place a call to the system and then park it I get music at the calling phone, the call shows as connected in the Grandstream Gateway I'm using and shows connected in Analogue trunks in the system. The call however simply disappears from the assistant when an attempt is made to park the call. Thought this might be a gateway issue but I dialed in on the Voip trunk and got the same result. Any ideas would be appreciated.