Cannot provision remote extension

Discussion in '3CX Phone System - General' started by markshehan, Aug 12, 2013.

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  1. markshehan

    markshehan New Member

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    This is a clean install of V12 on a new machine with Win 8 Pro 64

    I went to provision a Yealink T26. When I chose Remote Extension with STUN it told me there is no Static Public IP set so cannot be used for Remote Provisioning.

    There is no Public IP tab in the Network settings in V12 so cannot set it there. STUN is off and the public ip is there (And in the Voip provider too). I looked in the Custom Parameters and cannot see where to add it in there.

    For now I have hacked the config file as there is only the one.

    Where can I change the Public ip or is this a feature that will be out later?
     
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  2. rogueblackburn

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    Have a look under Settings/Telephone-Provisioning "General" tab, you enter your public IP there to include it in the set up information that is sent to the phones.

    And you already found the other place, under Settings/Networking "STUN Server" tab.
     
  3. markshehan

    markshehan New Member

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    Many thanks!

    That was the missing place.
     
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