Cannot register Audiocodes MP-118 media gateway

Discussion in '3CX Phone System - General' started by pranaywilson, Feb 13, 2008.

Thread Status:
Not open for further replies.
  1. pranaywilson

    Joined:
    Feb 11, 2008
    Messages:
    4
    Likes Received:
    0
    I have tried to define the problem below.
    I have the following nodes on the network.
    3cx IP = 192.168.1.1:5062
    Speech server IP = 192.168.1.1:5060
    MP-118 gateway IP= 192.168.1.9
    Grandstream GXP 2000 phone IP = 192.168.1.10: 5060

    3cx settings:
    Extension 100:
    ID: 100
    password: 100
    SIP ID: 100
    provisioning -> set to the MAC of the SIP phone. SIP phone downloads provisioning data from 3cx.

    PSTN :
    Proxy server IP or FQDN: 192.168.1.1:5062

    Line 10000
    Internal number: 10000
    Authentication ID: 10000
    Authentication Password: 10000

    Line 10001
    Internal number: 10001
    Authentication ID: 10001
    Authentication Password: 10001


    The gateway settings:
    SIP Parameters
    Gateway Name 192.168.1.1:5062
    Working with Proxy Yes
    Proxy IP Address 192.168.1.1:5062
    Proxy Name 192.168.1.1:5062
    Enable Registration Enabled


    Endpoint Phone Number Table
    Channel(s) Phone Number Hunt Group ID Profile ID
    1 1 10000 1
    2 2 10001 1

    Authentication
    Gateway Port User Name Password
    Port 1 FXO 10000 10000
    Port 2 FXO 10001 10001

    NOTE: the passwords match the passwords assigned by the 3cx system

    The Problem: Registration
    The gateway lines do not register to the 3cx system. Get an authentication error.
    But the SIP phone manages to register with the user id and password configured in the 3cx extension.
    Logs:
    3CX Phone System Version5.0.3790.0


    The server log shows server activity and detailed logging Messages. More > These log messages can allow you to troubleshoot firewall, VOIP gateway, VOIP provider and SIP phone configuration issues. When requesting support, always post the relevant server status logs for a particular issue. < Less
    Time Function Message
    14:21:55.044 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.1.1:5062 tid=ac891842524 cseq=REGISTER contact=1002@192.168.1.9 / 4 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    14:21:54.747 printDetailedInfo [CM502001]: Source info: From: [sip:1002@192.168.1.1:5062];tag=1c890765230; To: [sip:1002@192.168.1.1:5062]
    14:21:54.747 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.1.1:5062 tid=ac891842524 cseq=REGISTER contact=1002@192.168.1.9 / 4 from(wire)
    14:21:54.263 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.1.1:5062 tid=ac889655078 cseq=REGISTER contact=1003@192.168.1.9 / 4 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    14:21:53.950 printDetailedInfo [CM502001]: Source info: From: [sip:1003@192.168.1.1:5062];tag=1c888390193; To: [sip:1003@192.168.1.1:5062]
    14:21:53.950 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.1.1:5062 tid=ac889655078 cseq=REGISTER contact=1003@192.168.1.9 / 4 from(wire)
    14:21:53.950 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.1.1:5062 tid=ac888653777 cseq=REGISTER contact=1004@192.168.1.9 / 4 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    14:21:53.669 printDetailedInfo [CM502001]: Source info: From: [sip:1004@192.168.1.1:5062];tag=1c887713926; To: [sip:1004@192.168.1.1:5062]
    14:21:53.669 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.1.1:5062 tid=ac888653777 cseq=REGISTER contact=1004@192.168.1.9 / 4 from(wire)
    14:21:53.450 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.1.1:5062 tid=ac888276776 cseq=REGISTER contact=1005@192.168.1.9 / 4 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    14:21:53.325 printDetailedInfo [CM502001]: Source info: From: [sip:1005@192.168.1.1:5062];tag=1c886966162; To: [sip:1005@192.168.1.1:5062]
    14:21:53.325 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.1.1:5062 tid=ac888276776 cseq=REGISTER contact=1005@192.168.1.9 / 4 from(wire)
    14:21:24.075 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.1.1:5062 tid=ac814025451 cseq=REGISTER contact=1002@192.168.1.9 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    14:21:23.841 printDetailedInfo [CM502001]: Source info: From: [sip:1002@192.168.1.1:5062];tag=1c812013607; To: [sip:1002@192.168.1.1:5062]
    14:21:23.841 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.1.1:5062 tid=ac814025451 cseq=REGISTER contact=1002@192.168.1.9 / 2 from(wire)
    14:21:23.122 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.1.1:5062 tid=ac811902603 cseq=REGISTER contact=1003@192.168.1.9 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    14:21:22.841 printDetailedInfo [CM502001]: Source info: From: [sip:1003@192.168.1.1:5062];tag=1c811076358; To: [sip:1003@192.168.1.1:5062]
    14:21:22.841 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.1.1:5062 tid=ac811902603 cseq=REGISTER contact=1003@192.168.1.9 / 2 from(wire)
    14:21:22.841 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.1.1:5062 tid=ac811553063 cseq=REGISTER contact=1004@192.168.1.9 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    14:21:22.638 printDetailedInfo [CM502001]: Source info: From: [sip:1004@192.168.1.1:5062];tag=1c810962321; To: [sip:1004@192.168.1.1:5062]
    14:21:22.638 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.1.1:5062 tid=ac811553063 cseq=REGISTER contact=1004@192.168.1.9 / 2 from(wire)
    14:21:22.638 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.1.1:5062 tid=ac811528027 cseq=REGISTER contact=1005@192.168.1.9 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    14:21:22.638 printDetailedInfo [CM502001]: Source info: From: [sip:1005@192.168.1.1:5062];tag=1c810827407; To: [sip:1005@192.168.1.1:5062]
    14:21:22.638 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.1.1:5062 tid=ac811528027 cseq=REGISTER contact=1005@192.168.1.9 / 2 from(wire)
     
  2. alicic

    alicic New Member

    Joined:
    Oct 3, 2007
    Messages:
    119
    Likes Received:
    0
    Audio Codes has the Capability to authenticate based per gateway or per line.

    Please go to I thing SIP Protocol and you will find the fields Uathentication adn password. fill it there and it should work

    regards,
     
Thread Status:
Not open for further replies.