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Cannot use Myphone

Discussion in '3CX Phone System - General' started by oedlan, May 2, 2013.

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  1. oedlan

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    Nov 3, 2008
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    One user cannot use his myPhone client.
    It logs on but after that it just sits there while a "Please Wait" box is "loading".

    He's the only one with this problem and it's a Terminal Server.

    However, I loged on to their PBX and the 3CX MyPhone Clients menu shows that he has lots of sessions going.
    [​IMG]
    I have logged him off the server but the sessions won't go away, I suspect until I restart the PBX.

    I also disenabled him from using myphone and it worked, he could not log on. When reenabled it was the same "please wait" message.

    What is causing this?

    3CX PBX v11 SP4
     
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