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- Sep 19, 2012
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When editing the BLF keys in the 3CX Gui for an extension, it seems we're unable to set any of the BLF keys to a queue or a ring-group..
We can do this directly in the Phones GUI (T46G) and it works OK - providing direct feedback as to the queue (albeit briefly until the call is sent to an agent - but it does stay red if there are no agents available).
Using a ghost extension is OK but as its always unregistered it provides no feedback..
Any thoughts?
We can do this directly in the Phones GUI (T46G) and it works OK - providing direct feedback as to the queue (albeit briefly until the call is sent to an agent - but it does stay red if there are no agents available).
Using a ghost extension is OK but as its always unregistered it provides no feedback..
Any thoughts?