• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Canot set BLF or Speed Dial to Queue or Ring-group

Status
Not open for further replies.

Bunce

Joined
Sep 19, 2012
Messages
19
Reaction score
0
When editing the BLF keys in the 3CX Gui for an extension, it seems we're unable to set any of the BLF keys to a queue or a ring-group..

We can do this directly in the Phones GUI (T46G) and it works OK - providing direct feedback as to the queue (albeit briefly until the call is sent to an agent - but it does stay red if there are no agents available).

Using a ghost extension is OK but as its always unregistered it provides no feedback..

Any thoughts?
 
I wonder if all phones handle this the same? I just tested on the GS 3240 and the Queue BLF was Red while someone was in the Queue.
I guess for those that really need this you can have a separate template for now.
I like the idea.
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Forum statistics

Threads
141,635
Messages
748,994
Members
144,754
Latest member
deanhbs
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.