Canot set BLF or Speed Dial to Queue or Ring-group

Discussion in '3CX Phone System - General' started by Bunce, Dec 1, 2014.

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  1. Bunce

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    When editing the BLF keys in the 3CX Gui for an extension, it seems we're unable to set any of the BLF keys to a queue or a ring-group..

    We can do this directly in the Phones GUI (T46G) and it works OK - providing direct feedback as to the queue (albeit briefly until the call is sent to an agent - but it does stay red if there are no agents available).

    Using a ghost extension is OK but as its always unregistered it provides no feedback..

    Any thoughts?
     
  2. craigreilly

    craigreilly Well-Known Member

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    I wonder if all phones handle this the same? I just tested on the GS 3240 and the Queue BLF was Red while someone was in the Queue.
    I guess for those that really need this you can have a separate template for now.
    I like the idea.
     
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