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Can't access management console

Discussion in '3CX Phone System - General' started by Vimotics, Nov 21, 2017.

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  1. Vimotics

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    Hi,

    Just signed for the free 1 year trial hosted. I have received the email and I am trying to login with the admin username and password given in the email but it is not working. I tried three times and now I am blocked. I haven't been able to login once. Can you please guide me on how to proceed?

    Thanks.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @Vimotics

    Your public IP is now blacklisted for 30 minutes. You can try accessing the management console from a different public ip address and see if you can login from there
     
  3. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    do you copy a space of the password? (Commonly happened)
     
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