Since we installed the update to the system and upgraded the firmware on the phones last Friday we are getting calls with either %22 or a " in front of the CLID on random calls. When this happens the call is unanswerable from either a soft phone in CTI mode or a yealink desk phone. 11/23/2017 9:33:27 AM %22HARKER (******2444) IVR (809) 00:00:10 On the deskphone the CLID was displayed as "HARKER (******2444) and in the call log it is displayed with the %22 replacing the ". From Deskphone 107 we attempted to answer the call by pressing the answer button on the deskphone, by hitting the answer button in the soft phone in CTI mode, and by dragging the call to the extension from the reception view. The call had to be rejected in order to answer other calls in the queue. In the activity log there was no mention of Ext 107 attempting to pickup the call Anyone have any ideas?