Solved Can't conference two callers from Yealink T48G

Discussion in '3CX Phone System - General' started by seantp, Mar 15, 2018.

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  1. seantp

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    I need the ability to conference in callers from my phone. 2 way calling, not start a conference bridge.
    I have the latest 3CX software and a Yealink T48G

    I place the first call, then I hit the conference button. It places the first call on hold and I proceed to dial the number. When I try to connect I get an error Call Failed and Temporarily unavailable.

    I've done some searching for the error but none of the results I've found seem to apply. I suspect an outbound rule from what I've read, but they've all referred to older versions of 3CX.

    Help!
     
  2. Saqqara

    Saqqara Active Member

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    Can you make normal outbound calls using the same number ? , if not then you probably need to setup rules https://www.3cx.com/docs/manual/outbound-rules/

    Do you have PSTN or SIP lines ?. If Sip how many concurrent calls have you configured.
     
  3. seantp

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    I have SIP. It was my bad, I had forgotten I reduced the number of channels on my SIP trunk. Looking at elastic trunks to save some money and avoid an unnecessary limit.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Glad to see the issue has been resolved and thank you sharing your solution
     
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