Cant download 3CX MyPhone Update**FIXED

Discussion in '3CX Phone System - General' started by cylosoft, May 23, 2011.

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  1. cylosoft

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    I got upgraded to version 10. I see there is a SP1 for the MyPhone in my "service Packs/updates" area. I can't check the box to have it downloaded. All the other types of updates I can check the box for whatever items they have in the list. I've tried IE, IE compatibility mode, FF, and Chrome.
     
  2. matictec

    matictec New Member

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    Re: Cant download 3CX MyPhone Update

    Have to been done with the 3cx windows management console on the server.
     
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  3. software2

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    Hi Guys

    This says fixed, what was the resolution.

    (in case anyone says use the management console on the server, I am having this problem whilst in the management console).

    Many thanks.
     
  4. BigB

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    I also have same problem.

    Please help as I cannot find answer

    Thanks
     
  5. BJReplay

    BJReplay New Member

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    http://www.3cx.com/forums/cant-download-3cx-myphone-update-fixed-20361.html#p102595

    As matictec said, you need to do it with the 3vc windows management console on the server.

    That means you need to do it using the windows management console - that's not the web management web page.

    It also means you need to do it on the server - that means not from your desktop, but logged onto the server (where 3cx is installed).
     
  6. BigB

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    I am afraid I am having this problem using the 3CX Management Console while logged onto the server using administrator account.

    The "3CX servicepacks/Updates" are highlighted in red and the download tab in that part of the tree is greyed out.

    All other updates load fine.
     
  7. BJReplay

    BJReplay New Member

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    Are you using the Windows Management Console - the windows application - or Management Console - the web based management page? They are different. You have to use Windows Management Console.
     
  8. BigB

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    Thanks for the quick reply.

    I have been using the web based 3CX management Console on server (incorrectly). Thanks for the clarification.

    Everything is easy if you know how ;)


    Thanks
     
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